Sales Development Representative

About the Role

The Sales Development Representative at Phaedon will serve as the first point of contact for potential clients, driving business growth through proactive outreach and lead generation. This role focuses on identifying opportunities, making meaningful connections with prospects, and generating interest in Phaedon's services. The ideal candidate will excel at scheduling qualified meetings for our Business Development Representatives to advance the sales process.

• Generate qualified leads through research, outbound prospecting, and strategic outreach campaigns
• Make initial contact with potential clients via phone, email, and Linked In to introduce Phaedon s capabilities
• Engage prospects in discovery conversations to understand their business needs and challenges
• Generate interest in Phaedon s product offerings in loyalty technology and analytics
• Schedule qualified meetings between prospects and Business Development Representatives
• Maintain accurate records of all prospect interactions and lead status in CRM system
• Meet or exceed monthly targets for qualified meetings and pipeline contribution
• Collaborate with the business development team to refine messaging and improve conversion rates
• Stay informed about Phaedon s service offerings, industry trends, and competitive landscape

This role is based out of our office in the Designer’s Guild building in the heart of Minneapolis  North Loop neighborhood. We embrace a hybrid model with three in-office days per week to ensure a mix of collaboration and flexibility to support our employees  success.

• Bachelor s degree AND 2 years of experience in sales, business development, or lead generation OR 5 years of experience without a degree
• Experience in a B2B SaaS sales environment, preferably in a sales development or outbound prospecting role.
• Excellent verbal and written communication skills with the ability to engage diverse audiences
• Strong interpersonal skills and the ability to build rapport quickly
• Self-motivated with a results-driven approach and competitive spirit
• Comfortable with cold calling and high-volume outreach activities
• Experience with CRM platforms (Salesforce, Hub Spot, or similar)
• Experience with intent signal research tools (Zoom Info)
• Ability to learn quickly and articulate complex service offerings
• Strong organizational skills and attention to detail
• Proficiency with Linked In, email platforms, and sales engagement tools
• Positive attitude and resilience in the face of rejection

• Loyalty Marketing or adjacent Mar Tech experience
• Travel, hospitality or retail client prospecting

We value our employees and demonstrate this through our comprehensive benefits offering including medical/dental/vision coverage, comprehensive paid time off, paid holidays, paid parental leave, retirement savings plans, and more.

The pay structure for this role is base pay + commission. The total annualized on-target earnings (OTE) for this position is $60,000 - $100,000 per year

There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

Phaedon is an equal opportunity employer, and all employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.

The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, to equalize peak work periods, or to otherwise balance organizational workload.