Named Account Executive, State Government; Finance & Administration Agencies

Named Account Executive, State Government (Finance & Administration Agencies)

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Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. Innovation is an everyday practice. We’re looking for Trailblazers passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all.

Our State & Local Government team is growing and we are seeking a Named Account Executive who possesses a strong track record of selling enterprise software to Finance & Administration State Government agencies across the Great Lakes/Midwest region. This new business development “hunter” role is responsible for building long‑term relationships and growing revenue with Finance and Administration agencies.

• Cultivate and maintain enduring relationships with State Government clients.
• Utilize data analysis to pinpoint areas for improvement and make data‑driven recommendations.
• Provide regular progress updates to management regarding client accounts.
• Monitor and report on key performance metrics, including client retention and revenue growth.
• Maintain a high level of client satisfaction by consistently exceeding expectations.
• Work collaboratively with internal teams to devise solutions for complex challenges.
• Address and resolve client issues in a timely and efficient manner.
• Keep clients informed about new product features, updates, and enhancements relevant to their needs.
• Identify growth opportunities within existing accounts and work toward expanding Salesforce services.
• Collaborate closely with clients to formulate customized account strategies.
• Educate clients on how Salesforce can empower them to streamline operations and enhance service delivery.
• Stay informed about industry trends, government regulations, and competitive offerings.
• Develop an in‑depth understanding of Salesforce products and solutions.
• Conduct regular meetings and check‑ins to assess client satisfaction and identify areas for improvement.
• Act as the primary point of contact, ensuring client inquiries and concerns are addressed promptly.

• 10+ years of quota‑carrying software or technology sales and account management experience; focused on selling to State and Local Government agencies.
• Experience working within a matrixed environment with various partners (client directors, solution engineers, executives, etc.).
• Highly driven individual with a focus on execution, strong sense of urgency and a belief in our mission.
• Business curiosity combined with technical ability to address customer data challenges and earn trust.
• Solution‑selling mentality: develop a plan and solution, articulate value, and navigate the complexities of our customers to drive revenue.
• Education:
  
  degree or equivalent relevant experience required. Experience will be evaluated based on core competencies for the role.
• Must live in the territory.

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