Client Manager - Health

Client Manager – Employee Health & Benefits

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Award‑winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 10,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

As our Client Manager on the Employee Health & Benefits team, you’ll work closely with other MMA service team members to provide assistance and technical expertise in the sale, placement and service of employee benefits. This individual will work closely with the Client Executive and Client Director to provide strategic guidance to clients, partnering as the daily go‑to benefits professional. This role forms effective business relationships with clients through proactive client service, effective management of renewals, accurate and timely responses to inquiries, presenting at open enrollment meetings, and ongoing problem resolution.

Travel is a requirement of this position.

• Bachelor’s degree or equivalent work experience required.
• Understanding of the key challenges in Employee Benefits plans and current health care trends.
• Ability to coordinate multiple projects while ensuring timely and accurate client deliverables, with effective problem‑solving and resolution skills.
• Strong organizational, project planning and management, analytical, and multi‑tasking skills.
• Excellent client relationship‑building and presentation skills.
• Superior listening, verbal, and written communication skills.
• Proficiency with Microsoft Office suite required.
• State Life/Health Insurance preferred (can obtain after hire).
• 3+ years industry experience preferred.

• Generous time off, including personal and volunteering.
• Tuition reimbursement and professional development opportunities.
• Hybrid work.
• Charitable contribution match programs.
• Stock purchase opportunities.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Applicable base salary range for this role is $52,600 to $98,000. Base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs, as well as employee assistance programs.

Seniority level:
Director

Employment type:

Full‑time
Job function:
Sales and Business Development
Industries:
Insurance