Inside Sales Representative Minneapolis, MN

Inside Sales Representative (Full Time), Minneapolis, MN

IDN Company: IDN-H. Hoffman
Title/Position: Inside Sales
Type of Position: Full Time
Location: Minneapolis, MN

IDN is a leading distributor of security hardware, access control systems, video surveillance equipment, doors & frames, locksmithing tools, and related security products. Based in Bloomington, Minnesota, the individual in this position is responsible for providing superior service for customers throughout Minnesota and the surrounding states.

• Assisting customers by phone and in person (for walk-in traffic/counter sales)
• Using the computer system to provide information on price and availability
• Order processing and related customer assistance, including handling stock orders, special orders, presenting promotions, handling customer returns and related tasks
• Warehouse operations (receiving, picking, packing, shipping)
• Manufacturer/vendor contact for factory orders
• Outbound customer calls to assist in growing the local business
• Maintain a clean and organized operation

The successful candidate will report to the Branch Manager in Bloomington, Minnesota and will work closely with other staff members and the local Outside Sales representative.

• Must be self‑driven & hard working
• 3 years of Customer Service experience (distribution industry preferred)
• Strong computer skills
• Door Hardware knowledge a plus
• Proficient with Microsoft Office products (Word, Excel)
• Strong verbal communication skills
• Strong organizational skills with ability to multi‑task
• Team player

All qualified applicants that apply for IDN Global, Inc. will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. IDN Global, Inc. is an Equal Employment Opportunity Employer.