Key Holder

Position Summary

This position represents Lands' End to the customer by providing exceptional service in a professional, courteous and helpful manner. This individual will also assist the Management team with regard to limited administrational aspects of the store's operations. This position enhances the experience of our customers and drives profitable sales by providing proactive sales assistance and support to customers.

• 1. Demonstrated leadership ability
• 2. Capable of handling multiple tasks simultaneously
• 3. Organized, self-motivated, decisive and supportive
• 4. Excellent selling skills
• 5. Ability to communicate effectively with customers and fellow employees
• 6. Ability to receive feedback and take action when appropriate
• 7. Ability to follow written and verbal instruction and meet deadlines on projects/tasks
• 8. Flexible and adaptable to change
• 9. Knowledge of Lands’ End merchandise is strongly preferred
• 10. Previous experience in retail strongly preferred
• 11. Availability and flexibility to work varied hours to support the needs of the business
• 12. Highly reliable and punctual
• 13. Ability to adhere to Lands’ End Attendance program. For hourly full-time positions:
  Must be able to work a 40 hour work week and be available for overtime as business needs arise (e.g. peak season). For hourly flexible part-time positions:
  Must be able to adhere to hours scheduled based on specific business needs (e.g. increased availability for hours during peak season).

• 1. Extensive standing, walking, reaching, pushing/pulling, and working around sales floor and backroom
• 2. Hang/fold merchandise
• 3. Ladder climbing
• 4. Operate POS register and computer
• 5. Lift and carry up to 40 lbs.

This job description is intended to set forth the core functions required for this position and describe the general nature of the work performed by employees in this position. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Employees may be assigned additional responsibilities as necessary. The Company reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of the Company’s business, competitive considerations or the work environment changes.

This document describes the position currently available and is not an employment contract.

The position covered by this Job Description is expressly declared to be “at will,” meaning the Company has the right to terminate the incumbent’s employment at any time, with or without cause. Any written or oral promises or representations to the contrary are expressly disavowed and should not be relied upon by any employee. Any change to this “at will” employment status must be in writing and signed by the EVP, Chief Administrative Officer & General Counsel.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.