Retail Associate - Minnesota United FC Team Store

Job Description

The Retail Associate is responsible for carrying out the front-line selling effort, creating the ultimate fan experience, ensuring operational excellence and flawless execution of store operations. Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team. The Retail Associate will be expected to work a part-time schedule which can include days, nights, weekends, extended hours on game days and during events.

• Greet fans and ask questions ensuring fans enjoy a top‑notch shopping experience.
• Make recommendations based on observations and conversations with fans.
• Maintain sales floor and/or stockroom standards with an eye to detail.
• Process sales transactions via the Fanatics Point of Sale System (POS).
• Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented.
• Understand Fanatics Values and how they relate to the Retail Associate role.
• Perform additional responsibilities as assigned by the Leadership team.

• Minimum 18 years of age, High School graduate or equivalent.
• Experience working in retail and/or sales preferred.
• Ability to work independently and responsibly in a fast‑paced environment.
• Foreign language skills are a plus.

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Possess a fun, outgoing, confident, and professional demeanor.
• Ability to build product knowledge.
• Ability to work as a member of a team in fast‑paced environments, serving a diverse fan base.
• Ability to maintain high standards of organization and cleanness.
• Proven ability to overcome obstacles while maintaining a positive, can‑do attitude.
• Strong communication, literacy, and numeracy skills.
• Ability to be punctual, consistent, and reliable on the job.

• Regularly required to sit, stand, reach, bend and move about the facility as needed.
• Must be able to lift and carry up to 30 lbs.
• Game day/event scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop.

The wage rate for this position is $15.97–$18.10 per hour, which represents base pay only and does not include short‑term or long‑term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

Entry level

Part‑time

Sales and Business Development

Technology, Information and Internet