Restaurant Server- TRAX Restaurant Job Minneapolis area,Minnesota USA,Restaurant/Food Service

Join to apply for the Restaurant Server- TRAX Restaurant role at Live Nation Entertainment

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries.

These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit

Job Summary

What This Role Will Do

Greet all guests at table
Respond to guest inquiries regarding menu, wine list, Music Hall
Inform guests of daily specials and make recommendations
Suggestively sell menu items, beverages, desserts, etc.
Anticipate and respond to guest needs
Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
Organize and prioritize service per appropriate service sequence
Take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal
Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
Deliver food and beverages to table
Perform opening/running/closing duties according to HOB policy
Maintain line of sight/atmosphere control by circulating through work area throughout shift
Have the ability to memorize menus and daily specials
Pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished
Clean spills on tables or around work area
Maintain HOB safety and sanitation standards
Prepare guest checks (on micros terminal) and check for accuracy
Receive payment and process cash, credit card or traveler’s check transactions
Have knowledge of all music, promotional or special events in the house
Assist other servers or other employees as needed
Required to occasionally work Special Events that are scheduled throughout the venue

Required WHAT THIS PERSON WILL BRING

(State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or Equivalent
2-5 years high volume experience in restaurant operations
Working knowledge of high-volume restaurant operations and safe, responsible alcohol service
Standard food preparation/presentation
Skill in guest relations
Wine & Liquor knowledge
Ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude; read guests in order to anticipate their needs
High School Diploma

Preferred

Point of Sales knowledge, preferably MICROS

Physical Demands/Working Environment

Working environment is fast-paced, often loud and stressful
Position requires extended periods of prolonged standing and working on your feet
Must be able to lift or move up to 25 lbs using proper lifting techniques

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to…


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