Office Manager-Float

The Float Office Manager helps fulfil New Life Family Service’s mission of assisting clients in life-affirming decisions with the love and compassion of Christ by ensuring professional representation of New Life Family Services and its programs through management of its offices and coordination of client services.

Hours: Full-time, 40 hours per week

Pay Range: $20.00 – $24.00 per hour, depending on qualifications

Benefits: Medical, Dental, HSA, Life Insurance, Long-Term Disability, Accident Insurance, Paid Time Off and Holiday Pay.

Please note:
This position is eligible for part-time but that would change the benefit offerings listed above.

Director of Program Management

• BRANCH RESPONSIBILITIES: Responsible for office administration including coordinating schedules, ordering supplies, maintaining office equipment, general office organization and maintaining office statistics. Speak for and represent the office to the greater organization and advocate for its unique set of clients. Help set the tone for the office and keep a proper balance between office specific goals and the goals of the agency as a whole.
  
  Assist in follow-up of new agency changes being implemented at the office level. Assist with the Every Family Program according to the guidelines and system set up by the agency.
• CLIENT CONTACT: Answer incoming phone calls and texts, providing over the phone counseling to those in crisis. Schedule clients for medical or social service appointments as needed. Assist in administering pregnancy test intakes and partner intakes. Assist volunteers in Every Family appointments as needed. Assist the nurse, social worker and client advocate as needed with paperwork and having rooms prepared for medical appointments.
• VOUNTEER MANAGEMENT: Interview prospective volunteers and provide in-office training for new volunteers and interns. Manage online work of volunteers and interns in office. Oversee and manage volunteers and their scheduled. Work with Volunteer Coordinator to recruit new volunteers and ensure volunteers are meeting continuing education requirements.
• EVERY FAMILY PROGRAM: Assist with the Every Family program as set by the agency and with the direction of the Every Family Program Manager. Oversee the receiving of material donations, processing donations and management of clothing closet. Maintain schedule of appointments for parent coach volunteers.
• FLOAT: Assist branch Office Managers with coverage and office responsibilities as needed at any of our 5 locations. Assist Director of Program Management with administrative projects as time allows.

• Bachelor’s degree in Business, Communications, or related field.
• Minimum three years of work experience in a professional setting.
• Proficiency in Microsoft Office based software.
• Excellent interpersonal, verbal and written communication skills.
• Excellent organizational and multi-tasking skills.

• Attend all New Life Family Services fundraising and other agency sponsored events. These may include some evening and/or weekend hours.
• Facilitate weekly staff and prayer meetings.
• Participate in appropriate workshops and training sessions to ensure continuing professional development.
• Serve at community and church related events representing New Life Family Services as needed.

• Demonstrate a faith in Jesus Christ.
• Actively participate in a local church community.
• Exhibit strong commitment and dedication to the sanctity of human life.
• Exhibit strong commitment and dedication to sexual purity.
• Express a clear understanding of the inner workings of a Pregnancy Care Center.
• Exhibit ability to respect client & donor confidentiality through the safe keeping of related information.