Community Engagement Coordinator

Community Engagement Coordinator

The Community Engagement Coordinator is a relationship-driven, externally focused role responsible for generating and converting volunteer inquiries through strategic outreach, events, and partnerships. This position plays a key role in building BBBS Twin Cities’ volunteer pipeline by being visible in the community, cultivating trust with partners, and guiding prospective volunteers from first contact through application. The Coordinator is responsible for nurturing their community-generated inquiries end-to-end and works closely with internal teams to ensure a smooth, values-aligned engagement experience.

As a member of the Advancement department, this role is highly people-facing and sales-oriented, requiring strong interpersonal skills, confidence in outreach, and the ability to build authentic relationships across diverse communities. Success in this role requires balancing visible, front‑line community presence with strong logistical execution—managing multiple priorities, coordinating across teams, clear communication, and following through on details that turn community engagement into real participant inquiries and relationships.

• Location:
  
  Minneapolis, MN - Hybrid (in-office and community)
• Hiring Salary Range: $47,000 - $51,000
• Hours/Day:
  Monday-Friday, 40 hours a week, including evenings and weekends
• Job Type: Full-time, Non-exempt
• Supervisor:
  Director of Community Engagement & Recruitment

• Build and steward relationships with community leaders, organizations, businesses, and affinity groups to generate volunteer interest and engagement.
• Serve as a visible representative of BBBS Twin Cities at community events, festivals, tabling opportunities, and neighborhood-based outreach (e.g., Mentoring Conversations in Community).
• Identify, schedule, and facilitate Lunch & Learn sessions and information events with corporations, community organizations, and other partners.
• Proactively identify monthly outreach priorities and focus areas aligned with recruitment goals.
• Follow up with community and corporate partners to sustain relationships and generate repeat engagement opportunities.
• Collaborate with Marketing & Communications to ensure community-facing materials and messaging are aligned and effective.

• Manage volunteer inquiries generated through community events and outreach—from initial interest through application submission while supporting scheduling interviews.
• Provide timely, welcoming, and high-quality follow-up to prospective volunteers, ensuring a positive first experience with BBBS.
• Guide interested individuals through next steps, answering questions and helping remove barriers to application.
• Maintain accurate, real-time documentation of outreach activity, inquiries, and follow-up in Salesforce.
• Work closely with Recruitment and Enrollment teams to ensure smooth handoffs and alignment on pipeline needs.

• Coordinate logistics for community events, tabling, and presentations, including scheduling and preparation.
• Identify trends in outreach effectiveness and share insights with the team to inform future planning.
• Support monthly, quarterly, and annual recruitment planning efforts.
• Complete other projects or duties as assigned to support agency goals.

• Adopt strengths-based perspectives when discussing specific groups or contexts, particularly those historically marginalized.
• Handle data from youth, families, mentors, or other constituents with care, ensuring secure and private maintenance.
• Stay informed about community needs, resources, and networks.
• Collaborate with others to achieve goals outlined in the annual business plan.
• Honor and respect the diversity of lived experiences, fostering an inclusive and equitable environment within the organization.
• Represent BBBS well in the broader community.
• Assist in agency-wide events and initiatives including recruitment, fundraising, event management, and community outreach.

• Bachelor’s degree…