Shelter -PT​/On call; regularly scheduled

Shelter work - PT/On Call (8-16hrs regularly scheduled)

Position Title:
Shelter Worker

Our Saviour’s Community Services (OSCS) provides dignified shelter and housing for single adults, and basic education classes to adult English language learners in the Phillips Community of South Minneapolis. OSCS takes its name from Our Saviour’s Lutheran Church, which founded our programs in the early 1980s. In 2004, we became a legally and financially independent nonprofit. We are not a religious organization.

Find more about OSCS at (Use the "Apply for this Job" box below)..

Our Saviour’s Housing operates a 21‑bed emergency shelter and permanent supportive housing program for single adults over 18. The shelter provides a bed, three meals a day, and supportive resources to 10 men and 11 women every night of the year, and is open to residents 24/7. The program will transition to a medical respite shelter. Our cohesive team works together to provide services that offer dignity and hope.

Our Saviour’s Housing is a program of Our Saviour’s Community Services.

We offer employees the ability to make a meaningful contribution to the community. We also provide excellent benefits to full‑time and part‑time employees, including generous Paid Time Off and Sick Time;
Paid Holidays;
Medical, Dental, and Vision coverage; employer contributions toward premiums; employer‑paid Short and Long Term Disability and Life Insurance; professional development opportunities; voluntary benefit options including HSA; and participation in a 401(k) retirement plan.

The Shelter Worker provides basic direct services to adult emergency shelter guests, ensuring the shelter is clean, safe, and welcoming. This non‑exempt hourly position is full‑time or part‑time with a regularly scheduled 8‑16 hours per week, and reports to the Emergency Shelter Manager. Employees are also on‑call one week per month with an on‑call stipend.

• Follow OSCS mission and vision, policies, and procedures
• Provide support to shelter guests, volunteers, and internal customers
• Perform front desk service, track shelter entries/exits, and monitor the security camera system
• Perform housekeeping duties, maintaining cleanliness, washing dishes, and doing laundry; may include cleaning bodily fluids and hazardous materials
• Create and maintain a positive, safe, and non‑threatening atmosphere for all guests, staff, and volunteers
• Ensure shelter operating policies and procedures are communicated and implemented
• Set and maintain professional boundaries for guests, staff, and volunteers
• Use conflict management and crisis intervention techniques to diffuse difficult situations
• Provide guest services, including orientation, wake‑up calls, meal service, and other needs
• Welcome and support volunteers; collaborate with the Volunteer Coordinator on volunteer experience
• Communicate with staff and management through logs, email, and other methods
• Attend and participate in team activities, training, and staff meetings
• Other duties as requested and time permits

• Use standard office equipment, including computer, monitor, keyboard, and software programs
• Lift and carry up to 30 pounds
• Walk, bend, twist, stoop, reach, grip, push and pull equipment, and climb stairs as needed
• Read and write English
• Speak, read, write, and understand Spanish, Somali, Arabic, Ukrainian, Russian, or Farsi/Persian (preferred but not required)

• Demonstrated cultural fluency and commitment to diversity
• Team player with a winning attitude
• Initiative and ability to work independently and collaboratively
• Comfortable working with marginalized groups and people with disabilities
• Comfortable working with people from medical respite and recovering from drug addiction
• Shelter and non‑profit experience is a plus

Job Type: Full‑time or part‑time, non‑exempt;
Pay rate: $18 to $19 hourly.

OSCS is committed to providing a supportive, inclusive work environment. We are an EEO/AA employer and will not discriminate against any applicant or employee because of race, color, creed, religion, ancestry, national origin, gender identity, sexual orientation, disability, age, marital status, or status with regard to public assistance. We recognize that experience is gained through various settings and value informal experience in addition to formal education and work history.