Supervisor - Drop

Supervisor - Drop In at Youth Link MN

• Salary: $62,000 – $65,000 annually
• Job Type: Full-time / Onsite
• Work Schedule:
  
  Monday – Friday 8:30 am – 5:00 pm;
  Wednesdays may extend until 8:00 pm

Youth Link is a recognized leader in the Twin Cities and beyond, dedicated to building pathways of opportunity for homeless and crisis-affected youth ages 16–24. We provide outreach, basic‑needs support, intervention, and aftercare, guided by evidence‑based, holistic approaches that promote education, employment, health, wellness, housing stability, and post‑care outcomes.

We are an equal‑employment‑opportunity employer; all qualified applicants are considered without regard to race, color, religion, sex, national origin, disability, veterans' status, or any other protected characteristic. Diversity, inclusion, and belonging are central to our culture.

• Oversee the daily operations of Youth Link’s Drop‑In Center and create a safe, engaging, youth‑centered environment.
• Coordinate, implement, and monitor policies, procedures, and metrics to support youth services.
• Report on operational metrics and problem‑solve service‑delivery challenges.
• Work in partnership with the Youth Services Director and other staff to ensure mission‑aligned programming.
• Maintain compliance with safety, confidentiality, and program standards.

• Minimum 3 years of supervisory experience within a direct‑services environment serving young adults.
• Minimum 3 years of case‑management experience.
• Minimum 2 years managing Client Track/HMIS systems.
• Minimum 2 years working with or managing services for homeless or crisis youth.
• Valid driver’s license and a driving record that meets company Vehicle Use policy.
• Regular availability Monday‑Friday 8:30 am – 5:00 pm, with occasional Wednesday evenings to 8:00 pm.

• Passion for supporting at‑risk, BIPOC young adults.
• Comprehensive knowledge of community resources and services for youth.
• Understanding of harm‑reduction, trauma‑informed care, and the 9 Principles for Overcoming Youth Homelessness.
• Experience with budgets, funding processes, and grant reporting.
• Strong problem‑solving, prioritization, and project‑management skills.
• Excellent interpersonal and communication skills.
• Ability to build collaborative relationships with staff, youth, partners, and community stakeholders.
• Proficiency with Microsoft Office and handheld applications.
• Commitment to diversity, equity, and inclusion.

• Subsidized health and dental insurance
• 401(k) with 3 % matching
• Holiday program: 15 base holidays + 2 floating holidays, plus 4 wellness holidays annually
• Generous sick, vacation, and paid parental leave begin accruing immediately upon hire
• Continuing education opportunities