Project Manager - Technology

Position Summary

The Technology Project Manager plays a crucial role in overseeing and ensuring the success of audio-visual integration projects. This position focuses on delivering exceptional client experiences through proactive planning and communication, while driving project efficiency to maintain and improve margins.

Full-time

Technology

Director of Operations of Technology

Exempt

$70,000 – $95,000 Annually

• Proactively Manages AV Project Installations
• Responsible for ensuring all customer expectations are met and/or exceeded
• Finalize technical scope of work, review with client and obtain approval
• Approve labor estimates (internal and external)
• Work to appropriately identify resources needed for all installations
• Identify/communicate any client requirements found thru site visits, construct. meetings and/or reviewing solution designs
• Identify optimal schedule for installation, balancing customer needs with company needs
• Coordinate AV project requirements with other trades involved in projects
• Acquire daily site progress reports from lead technicians and take appropriate actions when required
• Review final solutions to ensure solutions will function as designed
• Ensure time is allotted for hand-off meetings, equipment preparation, job closing paperwork and post-op meetings as needed
• Conduct site visits and audit as needed throughout the project to ensure all issues and challenges are proactively identified
• Conduct pre-install site visits as needed to ensure all client requirements have been met and site is ready for installation
• Attend daily/weekly construction meetings as needed. Communicate with the project team when appropriate
• Prepare installation folders for technicians: checklists, drawings, parts lists, SOW, etc.
• Assign lead for daily field updates
• Regularly visit jobsites to inspect progress
• Approve projects for purchasing
• Balance project schedule
• Facilitate ordering of materials for projects
• Monitors installation progress and manage all internal and external project change orders
• Coordinate equipment distribution and shipping to meet project timelines
• Proactive Communication
• Create, manage, and update Project Status reports
• Assigns team tasks and follows up to completion
• Provide regular updates to the project team (to include customer, Account Manager, sub-contractor, senior management, etc.)
• Minimum weekly updates during engineering/prep phase
• Daily updates during installation
• Notifies appropriate team members when issues are identified
• Follows Customer Connect Program
• Conduct final installation audits to ensure deliverables are met to iSpace stated standards
• Test rooms
• Confirm job-site standards are met, professional conduct, clean environment, organized rack installations, etc.
• Identify all punch list items and assign appropriately for completion
• Confirm all project completion standards are met; as-builts, sign-off documents, code, etc.
• Schedule Quality Assurance checks and correct any project deficiencies identified
• Photos finished jobsite
• Conducts Project Close-out
• Schedule customer walk-throughs
• Obtain project signoffs
• Complete RMAs as needed, and ensure equipment/gear is returned to iSpace
• Direct engineering team to create final EC/CO’s
• Create and maintain all project related documentation in accordance with company guidelines
• Submits project folder to accounting for invoicing
• Serve as a Steward of iSpace Core Values and Brand
• We are EXPERTS:
  We provide well thought out solutions to support our client’s business needs.
• We are RESOURCEFUL:
  We will find ways to get it done and make it look easy.
• We VALUE all PARTNERSHIPS:
  Our partners are not viewed as transactions, but friends. We support each other and celebrate in each other’s successes.
• We believe in TEAMWORK:
  All of us together are better than each of us alone.
• We have FUN:
  Having fun is part of our work experience. We bring our culture to life by enjoying ourselves and each other.
• We Are OWNERS:
  We are 100% employee owned. We think and act like owners, making every decision count for our collective success.
• Other duties may be assigned.

• Analytical Skills – Demonstrates…