Business Spa Manager

Lead the Team. Elevate the Experience. Drive the Results.

Join us at European Wax Center as a Business Manager and become part of a team that reveals beauty and builds confidence every day. We’re seeking driven leaders who love developing teams, providing exceptional guest experiences, and creating a positive workplace culture.

At EWC, we believe in leading with confidence and building high‑performing teams that know how to deliver unforgettable guest experiences. We’re looking for an experienced Business Manager to lead our business in both day‑to‑day operations and long‑term success. If you’re a natural leader who thrives on accountability, performance, coaching, and culture, we want you on our team! Plus, you’ll enjoy a highly competitive salary with generous bonus potential!

• Up to $52,000 plus performance bonuses & sales commission
• Paid time off
• Paid Holidays
• Discounts on waxing and retail
• Referral benefits
• Health insurance
• Dental insurance
• Vision insurance
• Employee Assistance Program (EAP)
• Travel reimbursement
• Company laptop
• Cell phone reimbursement

As the Business Manager, you’ll lead a team of Wax Specialists and Sales Associates while owning all facets of sales, service, and operations.

In this role, you will:

• Oversee center operations, including scheduling, staffing, payroll, inventory, and compliance
• Hire, train, coach, and develop a high‑performing team focused on service excellence
• Drive daily, weekly, and monthly sales goals across Wax Passes, services, and retail
• Monitor and manage performance metrics, holding team members accountable to results
• Provide hands‑on leadership from coaching at the front desk to managing escalated guest concerns
• Partner with Wax Specialists to drive retention, guest satisfaction, and brand loyalty
• Lead monthly team meetings, coaching check‑ins, and goal reviews
• Ensure an experience that exceeds guest expectations each and every visit
• Ensure adherence to all safety, sanitation, and brand standards
• Represent EWC’s mission, culture, and performance values every day
• Organize outreach and marketing events
• Foster a positive and professional work environment that encourages ideas and innovative problem solving

• Retail and/or spa/salon experience.
• 1+ years of management experience.
• Ability to communicate confidently and effectively.
• Analytical and detail oriented.
• Computer skills a major plus.
• Proven history of sales performance.
• Ability to work flexible days and hours; must like fast paced environment.
• Reliable transportation

At EWC, we believe leadership should purposeful, powerful, and personal
. We’re committed to supporting your growth, celebrating your successes, and equipping you with the tools to thrive. You will:

• Own your success as the leader of your center, with real autonomy and measurable impact
• Inspire and guide a passionate, performance‑driven, and people‑first team
• Be recognized and rewarded
  , with a culture that values shout‑outs, bonuses, and clear paths to promotion
• Never feel stuck
  —you’ll have access to ongoing coaching, training, and a career path designed to match your ambition

European Wax Center is a national franchise of independently owned and operated businesses. Franchisee owners are solely responsible for all employment‑related matters for their centers.

European Wax Center®, a leading beauty lifestyle brand franchise founded in 2004, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin®, through exceptional services by professionally trained and certified waxing experts.

So confident in the experience, EWC offers first‑time guests a free wax on some of its most popular services.