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Member Experience Team Lead, Call Center

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: HealthEZ
Full Time position
Listed on 2026-02-03
Job specializations:
  • Management
    Healthcare Management, IT Project Manager
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below
A healthcare service provider is seeking a Member Experience Supervisor to lead a team of call center agents in Minneapolis. In this role, you will oversee daily operations, ensure service level agreements are met, and provide coaching to enhance team performance. The ideal candidate will have supervisory experience in a call center and strong data interpretation skills. A competitive compensation range of $65,000-$75,000 is offered, along with comprehensive employee benefits.
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