Billing Lead

Overview

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally.

There's no one like you and that's why there's nowhere like RSM.

• Manage the day-to-day billing process for respective team line of business focus area(s) ensuring billing goals are achieved.

• Coordinate and organize schedules, processes, and procedures for the timely billing of the firm s services.

• Oversee the teams  day-to-day task management, performance, and drive accountability toward key performance indicators.

• Meet with team members, ensuring compliance to standard billing practices, resolving complex billing issues/questions, and educating primary billers and functional leads.

• Understand and articulate the impact of all financial concepts related to billing as well as the impact to the firm s standardized reporting.

• Independently investigates complex billing issues and processes invoice adjustments to ensure invoice and margin accuracy.

• Collaborate with the Billing Manager to cultivate seamless and effective working relationships with the Firm s Primary Billers, Functional Leads, and finance peers.

• Supervisory duties include connecting with team members regularly, driving performance and ongoing development of skills.

• Ongoing performance management (goal setting, feedback, performance assessment).

• Skills development (experience, exposure, education) — support employees with the development of knowledge, skills, and abilities through on-the-job experiences, learning opportunities, and connectivity to others.

• Utilization/productivity — monitor personal metrics, align to LOB and firm expectations, and identify issues or gaps.

• Long-term career coaching and development.

• Associate s degree with a finance operations, accounting or equivalent experience - Required

• Strong Microsoft Office skills - Required

• Ability to learn, implement and train others - Required

• Ability to work in a large, complex, dynamic organization where a high degree of ambiguity and change exists - Required

• Ability to work effectively with all levels of employees including senior leadership - Required

• Ability to work autonomously and as a team leader - Required

• Strong problem solving and analysis skills - Required

• Strong organization, prioritization, and time management skills - Required

• 4-6 years  experience - Required

• Prior professional billing experience - Required

• Ability to supervise, direct and review the results of projects or assignments - Required

• Demonstrated success in influencing and engaging stakeholders, building collaborative relationships while managing conflicting priorities - Required

• Demonstrated ability to respond positively to changing circumstances, seek and implement change to drive business process improvement, and serve as a model of change - Required

• Strong communication skills. Able to communicate effectively with people at all levels of the firm - Required

• Able to motivate, inspire and develop individuals and teams to collaborate and deliver to their highest potential - Required

• Bachelor s degree - Preferred

• Professional services experience - Preferred

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship;…