Cleaning Services Manager

Cleaning Services Manager page is loaded## Cleaning Services Manager locations:
Minneapolis, MNtime type:
Full time posted on:
Posted Todayjob requisition :
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** POSITION:
Cleaning Services Manager  DEPARTMENT:
Operations

REPORTS TO:

Director of Operations  FLSA STATUS:
Salary/Exempt   SALARY RANGE: $65,000-$75,000
**** LEGENDS GLOBAL
** Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!
** Position Summary
** The Cleaning Services Manager provides strategic leadership and overall accountability for all cleaning and housekeeping operations at U.S. Bank Stadium. This role is responsible for setting department standards, managing budgets and labor, overseeing vendors, and ensuring the venue consistently meets first-class cleanliness and safety expectations for all events.
** Venue Info
** U.S. Bank Stadium, owned by the Minnesota Sports Facilities Authority, is a multi-purpose stadium located in the heart of Minneapolis, Minnesota. With over 66,000 seats, this state-of-the-art facility hosts a dynamic range of events, including the Minnesota Vikings, concerts, family shows, college and high school sporting events, conventions, trade and consumer shows, community events, corporate meetings, receptions, private celebrations, and guided tours.

Since opening in July 2016, U.S. Bank Stadium has hosted 2,000 events with over 10.3 million guests.
** Supervisory Responsibilities*
* • Provides overall leadership and strategic direction for the Cleaning Services department, ensuring all operations are executed in compliance with applicable collective bargaining agreements (CBAs), company policies, safety standards, and regulatory requirements, while delivering a clean, safe, and first-class environment throughout the facility.  
• Directly supervises Cleaning Services Assistant Managers, establishing clear expectations and holding leadership staff accountable for managing union and non-union personnel in accordance with labor agreements, work rules, and established operating procedures.  
• Establishes department goals, service standards, and performance expectations, ensuring expectations are clearly communicated, consistently applied, and aligned with the terms of applicable CBAs, including scope of work, job classifications, staffing ratios, and work practices.  
• Holds final authority for hiring, performance evaluations, corrective actions, and terminations, in coordination with Human Resources and in accordance with collective bargaining agreements, progressive discipline standards, and due-process requirements.  
• Approves staffing models, labor budgets, schedules, and third-party vendor utilization, ensuring appropriate use of union labor, overtime, shift assignments, and vendor support in compliance with CBAs, while balancing operational needs and financial controls.  
• Serves as the final escalation point for operational, staffing, labor-relations, and performance issues, including contract interpretation, employee conduct concerns, and dispute resolution, working collaboratively with Human Resources and union representatives as required.
** Essential

Duties & Responsibilities *
* • Develops, implements, and enforces comprehensive cleaning standards, procedures,…