Infrastructure Program Manager

JLL empowers you to shape a brighter way
.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Infrastructure Program Manager at the P3 band level is a senior strategic coordinator responsible for the intake, evaluation, and oversight of infrastructure projects across the organization. This role ensures that all projects align with organizational objectives, optimizes resource allocation, and drives program governance and accountability. The Infrastructure Program Manager will report directly to the Capital Planning and Infrastructure Program Lead.

Compensation Band: P3 (Salary range to be specified based on regional benchmarks and internal guidelines.)

• Reports to:
  
  Capital Planning and Infrastructure Program Lead
• Direct Reports:
  None

• Project Intake & Strategic Alignment
  • Systematically intake and evaluate projects from multiple sources, including Capital Allocation Requests (CAR), Strategic Capital Initiatives (SCI), PM support teams, and Facility Managers
  • Assess each project for strategic alignment with organizational objectives and identify duplicate or overlapping projects for consolidation
  • Evaluate bundling potential to optimize resource allocation and cost efficiency
• Financial Planning & Coordination
  • Execute comprehensive year-over-year reconciliation processes for new project proposals as a part of Annual Strategic Planning process.
  • Coordinate and manage reactive capital budget updates in response to changing business needs
  • Ensure financial accuracy and compliance with budgetary constraints and organizational policies
• Program Governance & Accountability
  • Establish and maintain monthly internal governance meetings with execution teams
  • Hold project teams accountable to established schedules and deliverables
  • Implement escalation procedures for projects at risk of delays or budget overruns
• Project Prioritization & Planning
  • Facilitate initial project review sessions with project developers and stakeholders
  • Determine and communicate current year priorities for unplanned or emergent projects
  • Balance competing priorities and resource constraints to ensure optimal project delivery
• Portfolio Optimization
  • Analyze Infrastructure vs Non-Infrastructure project pipeline for strategic alignment
  • Identify bundling opportunities, potential project cancellations, and scope gaps
  • Recommend portfolio adjustments to maximize organizational value and efficiency
• Stakeholder Management
  • Serve as primary liaison between Facility Managers (FMs) and Project Managers (PMs)
  • Manage site data requests and provide timely project status communications
  • Facilitate cross-functional collaboration and information sharing across teams
• Reporting & Analytics
  • Develop, maintain, and distribute exception reports to leadership
  • Provide data-driven insights to support strategic decision-making

• Bachelor's degree from an accredited institution in accounting, business, architecture, engineering, construction management, or a related field (MBA preferred)
• Minimum of 3 years of progressive experience in program management, infrastructure, or related fields, with a strong background in real estate and construction program/process management
• Demonstrated experience in cost and schedule management, financial planning, facilities management, and construction project management
• PMP, PgMP, or Six Sigma certification strongly preferred

• Advanced proficiency in Microsoft Office applications, including Excel, PowerPoint, Project, and Visio
• Basic knowledge in estimating software and benchmarking tools
• Strong analytical skills…