Account Supervisor

About broadhead.

At broadhead, we believe bold ideas create meaningful impact. We work with clients who are transforming the way we live and work, and we pride ourselves on being a smart, collaborative team that gets things done and makes a difference.

Position Summary

As an Account Supervisor you are a vital partner to our clients and our internal teams. For clients, you'll quickly develop an understanding of their needs and help develop plans that achieve their goals. You will be consistently collaborating with agency teammates, (brand strategy, data & analytics, creative, media, social, project management, production, etc.) to develop strong recommendations that have an impact on client business.

The Account Supervisor will have an aptitude to drive work and take accountability. Additionally, they should be able to accurately assess people and circumstances. The ability to think on their feet is imperative.

Simply said, the Account Supervisor is responsible for:

* Building understanding of client business and needs.

* Leading an agency team of integrated experts, in a positive, 'how might we?" way.

* Piloting key accounts and ensuring we're developing the best strategic and creative work to drive our clients' business.

* Creating a strong, positive client experience.

Responsibilities

* Commands a thorough knowledge of the client's business, keeping up on industry trends and events.

* Builds relationships with clients and external partners.

* Works in true collaboration style with agency specialists including strategy, data & analytics, creative, media, social, public relations, etc.

* Distills ideas into a strategic POV and recommendation.

* Develops integrated marketing communication plans, creative briefs, proposals, presentations, and other elements needed to deliver on strategic goals and manage expectations for all work.

* Understands methods of measurement for plan success to demonstrate effectiveness, ROI and opportunity.

* Delivers work on time and on budget in a fast-paced environment (individually and as a team leader).

* Develops and manages client revenue projections and profitability, reviews and reconciles monthly client billing.

* Fosters positive morale in the workplace, mentors and guides cross-discipline team.

* Demonstrates a willingness for continuous learning and proactively participates in opportunities.

* Performs other duties as assigned to meet the changing needs of the agency.

Qualifications

* 6+ years advertising agency account management experience.

* Demonstrated account leadership, initiative, and interest to grow.

* Superior written and verbal communication skills, including presentation skills.

* Ability to organize and manage multiple projects at once, with a keen attention to both detail and strategy.

* Proactive, resourceful, and solution-oriented.

* Demonstrated ability to manage deadlines and budgets.

* Able to make educated decisions and keeps teams moving forward.

* Comfortable working with and learning AI tools to assist you in a variety of functions.

* Self-confidence without ego.

* Willingness to travel.

Why broadhead.

At broadhead, you'll find a place where bold thinking is celebrated, hard work is rewarded, and people come first. We offer a dynamic, inclusive culture where your voice is heard, your talents are valued, and your growth is a priority.

Compensation Details

The salary range for this position is $70,000 - $85,000. Our employees are eligible for a full package of traditional benefits including medical, dental, vision, life, and disability insurance. We are a hybrid work company (3 days/week in-office, 2 days/week remote is a typical week at broadhead) with Paid Time Off, paid holidays, and 401(k) matching. In addition, we provide paid parental leave, performance-based bonuses, employee stipends, and gym access.

Employees can receive employer contributions to HSAs, FSAs, and Student Loan Debt Repayment benefits.