Roving Property Manager

Organization Background

Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For nearly 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of more than 5,000 apartment homes, Aeon provides stability for thousands of residents each year.

We are seeking an experienced property management professional with exceptional leadership, business and financial management, planning/problem solving, and customer service skills to join our team! The Roving Property Manager is responsible for overseeing all matters in the operations of Aeon’s apartment communities in the absence of a regular Property Manager and/or supporting the current management of the property(ies). This includes keeping the day-to-day operations running smoothly and efficiently to minimize the negative financial impact of a potential Property Manager vacancy.

The Roving Property Manager is accountable for ensuring all basic property management functions are completed and for directing all site personnel in their duties in the absence of regular supervisory staff. When a new regular Property Manager is hired, the Roving Property Manager may remain at the property through the necessary onboarding of the new Property Manager, which may include training on Aeon’s policies, procedures, and expectations.

The Roving Property Manager may also assist at properties where a Property Manager is in place, but operational challenges have made additional support necessary. This position reports to the Portfolio Director.

• Provide and support ongoing training, coaching, and development to ensure on-site staff are effective and successful in their roles. Address performance matters promptly and constructively.
• Conduct timely and informative annual performance reviews for each direct report.
• Support team growth by encouraging participation in relevant seminars, trainings, and professional development opportunities.
• Use effective delegation skills to manage time and responsibilities efficiently.
• Ensure direct reports are properly trained and consistently adhere to Aeon’s policies and procedures. Hold team members accountable for meeting established performance expectations.
• Partner with Aeon’s Talent Acquisition team to ensure effective and equitable recruitment and hiring, to build an on‑site team that is able to deliver on Aeon’s promises to our residents and community.

• Assist in the development of annual operating budgets for assigned properties.
• Prepare and submit monthly financial variance reports.
• Support annual capital expenditure projections to protect and maximize assets.
• Effectively monitor and collect on property receivables.
• Control expenses and optimize property profitability by managing to the annual budget.

• Oversee the maintenance and cleanliness of the physical property by providing effective guidance to the maintenance and cleaning teams.
• Consistently monitor and ensure timely, accurate completion of work orders for both resident units and common areas.
• Regularly inspect the property and promptly address any hazardous conditions or potential liability concerns.
• Review vendor performance and invoices to ensure quality, timeliness, and cost‑effectiveness.
• Inspect apartment turns to confirm units are ready for occupancy and meet quality standards.
• Prepare and monitor for quality inspections including but not limited to REAC, Section 8, and MPHA.

• Achieve and maintain property occupancy goals in alignment with organizational and budgetary targets. Ensure marketing practices align with affirmative fair housing requirements and organizational standards.
• Collaborate with the Marketing Department and external marketing/advertising partners to support leasing efforts.
• Lead the full leasing process, including managing the waitlist process (where applicable), conducting property showings, processing applications, and completing all…