Retail Supervisor

Retail Supervisor Full Time – 4787

Product Connections

Overview

The Retail Supervisor-Events is responsible for the management of effective, efficient, and quality event execution in a designated location. They audit, train, and coach Event Specialists on proper team compliance to represent the CROSSMARK Events team.

Pay Rate

$43,888.00 per year

Responsibilities

• Recruiting, supervising, and motivating employees, developing them to deliver on clients’ expectations.
• Training Events Specialists on company processes, policies, procedures, and position responsibilities.
• Ensuring quality execution by conducting audits and work‑thru sessions, developing event execution skills while maintaining food safety practices.
• Communicating with store management about upcoming events and past event execution.
• Acting as point of contact for all store events, assisting Event Specialists with kits, materials, and tools.
• Monitoring and managing expense metrics such as payroll time entries and additional expenses.
• Managing execution and overall performance of scheduled events, monitoring daily and weekly scorecards to ensure on‑date execution.
• Rescheduling events as needed to maximize on‑date, on‑weekend, and total execution results.
• Sharing competitive knowledge and best practices with the team.
• Maintaining a clean, orderly demo kitchen, inspecting equipment regularly.

Responsibilities with Regard to Workers’ Compensation Claims

Report any employment‑related injury to yourself or your team as soon as possible following an incident.

Qualifications

Education/Experience

Associate Degree and/or Technical Diploma or 1–2 years of related experience/training, or equivalent combination.

Computer Skills

Proficient use of company‑provided computers, mobile device applications, internal systems, and MS Office Suite.

Certificates, Licenses, Registrations

Valid driver’s license. National Registry of Food and Safety certification required within 30 days of employment if not already certified. Local Food Handlers permit if required.

Supervisory Responsibilities

Direct supervision of approximately 10–50 employees.

Work Environment

Retail store environment; local travel may be required.

Physical Demands

Stand, walk, use hands/fingers, reach, talk, hear, visual reading, stoop, kneel, crouch, climb (6’ ladder), balance, lift/carry up to 25 lbs (occasionally up to 50 lbs), push/pull wheeled demo cart, prepare foods and beverages with equipment, contact with cleaning supplies.

Language Skills

English required; bilingual skills may be required based on business necessity.

About Product Connections

Product Connections is a part of the Acosta Group, a collective of trusted retail, marketing and food service agencies reimagining brand connections. We specialize in digital and traditional retail events, demos, experiential marketing, sponsorship activation, and omnichannel shopper marketing. We foster a supportive, inclusive culture encouraging growth and career progression.

Acosta Group is an equal opportunity employer and ensures that applicants with disabilities are provided with reasonable accommodations. Contact  with “Applicant Accommodation” in the subject line. Acosta utilizes E‑Verify for all job candidates.

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Job Details

• Job Category:
  Retail
• Position Type:
  Full time
• Business Unit:
  Marketing
• Salary Range: $43,888.00 – $43,888.00
• Company:
  Crossmark Inc.
• Req