Workers Compensation Consultant

Minneapolis, Minnesota, United States of America

Minneapolis, Minnesota, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here.

Lockton is a global professional services firm with 6,500 Associates who advise clients on protecting their people, property and reputations. Lockton has grown to become the world's largest privately held, independent insurance broker by helping clients achieve their business objectives. To see the latest insights from Lockton's experts, check Lockton Market Update .

A few of the reasons Associates love working at Lockton include:

• Opportunities for growth and advancement, including paid training and professional development
• 12-week paid parental leave
• A huge emphasis on community involvement
• Frequent athletic and wellness events
• Incredibly generous rewards; US Associates receive a Rolex for their 10 year anniversary!

Monitors claims activities and results, facilitating the resolutions of claims as needed

Functions as liaison between Clients and insurance carriers, advocating for the best outcome for the Client while respecting Insurance Carrier

Ensures the accuracy and completeness of claim forms

Reviews claim status, action plans, and reserves by applying advanced problem solving skills

Challenges adjusted as warranted, while advocating the best outcome for Client in accordance with Lockton Company service standard

Coordinates and perform cost containment surveys to evaluate Client’s existing cost management programs

Negotiates changes in reserves for a positive Client outcome

Provides status reports to Clients, also ensuring internal Clients are well informed

Analyzes data from claims carriers, generates reports with findings, and recommends a business plan and strategy for current and prospective Clients

Evaluates Client’s existing claim program and Client needs

Develops and implements Claims Management Programs, with periodical post-implement reviews

Coordinates Client meetings to review claims programs

Develops yearly service plans for each Client’s policy

Coordinates and attends regularly scheduled claims review meetings with Clients

Develops audit sheets, summarized findings and calculations with a writer report

Reviews loss history, providing recommendations to improve Client position

Cultivates strong working relationships with stakeholders, including:
Clients, Producers, Client service staff, and Carriers

Researches industry trends and governmental regulations

Performs other responsibilities and duties as needed

Bachelor of Arts or Sciences degree in business field, related field, or equivalent practical insurance claim management experience

Substantial knowledge of the practices and procedures of Third Party Administrators, and the skill to effectively develop long term partnerships that meet client expectations and needs

Proven experience in the evaluation of the accuracy of property and casualty claim reserving practices

Strong knowledge the evaluation, interpretation and communication of insurance claims and coverage

Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)

Strong verbal and interpersonal communication skills required

Understands industry trends and governmental regulations

Ability to complete continuing education requirements as needed

Ability to attend company, department, and team meetings as required, including industry training sessions

Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information

Ability to efficiently organize work and manage time in order to meet deadlines

Ability to travel by automobile and aircraft

Ability to use office equipment such as a computer, keyboard, calculator, photocopier, and facsimile machine

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