Senior Project Manager - AI Implementation; ServiceNow/Assist
Listed on 2026-03-12
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IT/Tech
IT Project Manager, IT Consultant
Our client is seeking a Senior Project Manager - AI Implementation (Service Now / Now Assist) to join their team! This position is located in Minneapolis, Minnesota or Denver, Colorado.
Responsibilities- Lead end-to-end implementation of AI solutions within the Service Now platform, including Now Assist
- Manage project scope, timeline, budget, risks, and deliverables across multiple stakeholders
- Develop detailed project plans and ensure successful execution from initiation through go-live and stabilization
- Partner with business leaders, technical teams, and vendors to align AI capabilities with business objectives
- Facilitate stakeholder meetings, status reporting, and executive communications
- Identify risks and proactively implement mitigation strategies
- Ensure adherence to PMO standards, governance, and best practices
- Support roadmap planning and contribute to long-term AI program strategy
- 7+ years of project management experience, including large-scale technology implementations
- Proven experience leading Service Now implementations
- Experience delivering AI-enabled solutions or enterprise AI initiatives
- Strong understanding of core project management methodologies such as:
Agile, Waterfall and Hybrid - Excellent communication, stakeholder management, and executive presentation skills
- Demonstrated ability to manage complex, cross-functional programs
- Experience implementing Now Assist or other AI capabilities within Service Now
- PMP or other relevant project management certification
- Experience working in enterprise environments with governance structures
- Prior experience mentoring junior PMs or leading multi-project programs
- Employee-Owned Profit Sharing (ESOP)
- 401K offered
The approximate pay range for this position is between $56.00 and $80.00
. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
At Kelly Mitchell, our culture is world class. We’re movers and shakers! We don’t mind a bit of friendly competition, and we reward hard work with unlimited potential for growth. This is an exciting opportunity to join a company known for innovative solutions and unsurpassed customer service. We're passionate about helping companies solve their biggest IT staffing & project solutions challenges.
As an employee-owned, women-led organization serving Fortune 500 companies nationwide, we deliver expert service at a moment's notice.
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