Academic Technologist

About The Job

The Academic Technologist 2 position supports the work of faculty and the Academic Technology and Design (ATD) team in the development and production of online, blended, and traditional courses. The position is responsible for creation and delivery of courses in the Learning Management System, serving as a faculty resource for consultation and training on course delivery and academic technologies, and staying abreast of emerging technologies and their uses in distance delivery of courses.

• Updates existing online, face-to-face, and blended course sites each semester by implementing a checklist of current design standards and Canvas functionality. Incorporates new standards and functionality according to program specifications.
• Partners with the instructional design team as part of new course development. This includes preparing and refining Canvas sites, coordinating the hosting and management of media, communicating design issues to members of the team, and documenting relevant course details in the project management software. Additionally, coordinate the availability of test banks, import question pools and build custom quizzes and exams for delivery in Canvas for all courses serviced by the team.
• Provide faculty consultations on the course sites and academic technology tools to enhance delivery and effectiveness on courses.
• Partner with CCAPS and wider university communities of practice and work teams for optimal use and integration of academic technology resources and tools.
• Contribute actively to the CCAPS instructional design team to establish and implement best practices in course delivery.

• Provides technical and instructor support for questions and requests for help via ATD Course Assistance submissions; responds to requests, troubleshoots issues, captures relevant notes in project management system, and/or elevates the issue to the appropriate team member or department.
• Support and train faculty in the use of applications relevant to their courses (e.g., Canvas, Kaltura, Zoom, etc.)
• Design and develop content for faculty resources through a variety of modalities; update and maintain resources on ATD web pages.

• Support ATD team in special initiatives such as process improvement projects, learning resources document implementation, file migration, or other initiatives as assigned.
• Provide project leadership to internal working teams, including collaborative efforts with external teams. Evaluate workflows and process of team; schedule and direct project work.
• Please note, we are not offering H-1B or Green Card sponsorship for this position.

• Bachelor’s degree and 2 years of relevant professional experience or a comparable combination of education, training, and/or experience.
• Knowledge of and interest in leading-edge academic technologies (e.g., mobile, open content, badges, etc.).
• Experience with one or more education technologies including course management systems, survey and evaluation systems, student information systems, video or multimedia systems, social media platforms, etc.
• Demonstrated ability to work concurrently on multiple projects of varying complexity and scope.
• Ability to interact effectively with instructors with a wide range of knowledge and comfort levels with technology.
• Experience working in a team-focused environment. Demonstrated ability to work closely with others across functional boundaries and varying experience levels.

• Demonstrated ability to manage relationships with a large and diverse group of stakeholders and identify strategic needs.
• Knowledgeable of digital accessibility guidelines
• Knowledgeable of instructional design principles and processes
• Knowledgeable of Learning Management Systems (preferably Canvas) functionality
• Experience with Asana or similar project management tools.

In CCAPS you’ll find a flexible, hybrid work environment and supportive colleagues who are committed to empowering lifelong learners to achieve their educational goals in a…