Solution Engineer

Hoxhunt in a nutshell

Hoxhunt was founded in 2016 by four visionaries. Today we are a team of +200 amazing people advancing one of the hottest scale-up companies in the human risk management category, with locations in the United States, Finland and the United Kingdom. Hoxhunt is one of the fastest-growing software companies in Finland, premiering in the Deloitte Fast 50 rankings.

Hoxhunt educates employees on how to protect themselves and their employers against malicious cyberattacks. Our core belief is that the best way to do this is through frequent, personalized, and behavioral‑changing cybersecurity training. We have been featured in CIO Magazine, Forbes, Inc., EU‑Startups, and many more publications. We have also been listed as one of the 10 hottest startups to work for in 2019 and developer students’ Top 10 Dream Employer in 2021 in Finland.

Our daily work is guided by 3 core principles
:

We hope that you share these values with us and are willing to contribute accordingly.

The Solution Engineer is the technical backbone of our customer journey, connecting product capabilities to real‑world customer environments with precision, creativity, and a “solve‑anything” mindset. This role blends deep expertise across integrations, identity, security, and automation with the ability to translate complex requirements into scalable, reliable solutions.

You will partner closely with Sales, Customer Success, Product, and Engineering to guide customers through discovery, implementation, and long‑term technical success. Ideal candidates bring a strong technical foundation, a natural curiosity, and a hacker‑oriented approach to problem‑solving, always finding a path forward, even when a turnkey solution doesn’t yet exist.

• Design and support integrations across Azure, AWS, and GCP environments

• Guide customers through API integrations, authentication flows, and architecture design

• Configure and validate secure data exports to customer cloud storage and BI platforms (e.g., Power BI, Tableau)

• Support email authentication and deliverability configurations (SPF, DKIM, DMARC, routing)

• Lead technical onboarding for enterprise and complex customer environments

• Develop structured implementation plans aligned with customer IT and security teams

• Support deployments within Microsoft 365, Exchange Online, and Google Workspace

• Validate configurations and automation flows to ensure scalability and performance

• Partner on Pre‑& Post‑Sales Technical Discovery & Solution Design

• Partner with Sales and Customer Success on technical discovery and solution design

• Translate customer requirements into clear, executable implementation approaches

• Provide technical credibility during customer conversations

• Help scope effort, constraints, and architectural considerations for complex deals

• Address advanced customer questions around networking, DNS, authentication, and data protection

• Support identity and access management planning (Entra , Okta, Ping, SailPoint, Saviynt, etc.)

• Guide secure SCIM provisioning and SAML SSO implementations

• Ensure alignment between customer security requirements and platform capabilities

• Serve as a product expert for the US team

• Partner with Product and Engineering to resolve complex issues and drive smoother, faster technical delivery

• Build and maintain technical documentation, integration guides, and onboarding playbooks

• Identify recurring technical challenges and design scalable, repeatable solutions

• 4–7 years of experience in a customer‑facing technical role (Solution Engineer, Sales Engineer, Technical Consultant, or similar) supporting enterprise SaaS

• Hands‑on experience with Microsoft 365 / Exchange Online and/or Google Workspace in complex environments

• Experience implementing identity and access integrations, including SAML SSO and SCIM provisioning

• Familiarity with cloud platforms (Azure, AWS, or GCP) and modern API‑based integrations (Graph
  
  QL preferred)

• Working knowledge of…