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Bilingual IT Service Desk Analyst; English/Spanish
Job in
Minneapolis, Hennepin County, Minnesota, 55400, USA
Listed on 2026-03-01
Listing for:
Sharp Brains Recruitment
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Consultant
Job Description & How to Apply Below
A leading IT recruitment firm is seeking an experienced L1 Service Desk Analyst based in Minneapolis, Minnesota. The ideal candidate should have 5-6 years of experience in IT service desk or end-user support roles, with a strong focus on customer service and technical troubleshooting. Familiarity with ITIL processes is essential. Bilingual in English and Spanish is a must. This role involves providing first-level technical support and incident management via multiple channels.
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