Systems Engineer

At Star, we specialize in the custom design and manufacturing of physical experiences. Our clients’ needs range from exhibits, retail and corporate environments, and branded events. Wherever a brand lives, Star is there to make it shine.

The Systems Engineer role plays a critical role in maintaining world class operational excellence while ensuring the technology for the STAR team is fully functional for optimal performance and security.

• Collaborate with team members to identify use cases of technology solutions to accomplish business objectives, and design/implement appropriate products to fulfill business needs
• Implement and support infrastructure solutions in an on‑premises and/or cloud‑based systems while incorporating best practices for availability, scalability, and security
• Assume technical ownership of business applications and identify the best strategy to keep these systems operational
• Perform and lead enterprise level server migrations including Office 365, SharePoint, VMware, Azure, Dynamics 365, NAV and other infrastructure projects.
• Develop and maintain security architecture for cloud‑based and on‑premises environments, including the implementation of robust data loss prevention strategies and advanced security protocols such as Multi‑Factor Authentication (MFA)
• Lead the creation and enforcement of security policies and procedures, ensuring compliance with regulatory standards such as PCI, and managing cyber insurance processes
• Create and maintain documentation including diagrams, flow charts, and written processes for all systems
• Drive the adoption of a security‑first culture across the organization through education and the development of a security awareness program, significantly mitigating risks
• Use the ticketing system to manage priorities on projects and requests
• Provide after‑hours support during emergency outages or planned maintenance
• Keep a strong focus on customer service, including proactive communication, follow‑through, and education
• Work closely with IT Manager and support the helpdesk to prioritize and manage day‑to‑day technology projects and requests
• Participate in planning, documentation, and continuous improvement of IT processes
• Support special projects and initiatives as needed

• Strong critical thinking, problem solving, and troubleshooting skills while being flexible, adaptable, and open to others’ ideas
• Self‑motivated and highly organized with an ability to multi‑task and navigate interruptions
• Exceptional ability to bring assigned tasks and timelines to success in a fast‑paced environment
• Excellent written and oral communication skills
• Effective time management and prioritization
• Committed to exceeding expectations for internal and external clients
• Possesses a spirit of collaboration
• Fanatical attention to detail
• Ability and willingness to work beyond standard business hours during critical periods or major initiatives
• MUST be located in Minneapolis area and able to work in‑office

• College degree or technical certifications encouraged with 5+ years of on‑the‑job experience

• Systems and software proficiency including but not limited to:
  Advanced Networking understanding, Office 365, Azure, VMware, Active Directory, Intune, Power Shell, and scripting

Star offers a competitive salary and benefits in an engaging and collaborative work environment. If you are a star performer who thrives in a collaborative and dynamic environment, we would love to hear from you. Join our incredible team and be part of a growing organization that recognizes and rewards your talent and potential. Together, let’s illuminate the path to success!

Qualified candidates committed to making a big impact in a thriving organization are encouraged to submit a resume.