Senior Client Partner

Senior Talent Acquisition and Resource Manager

Join our team as a Client Partner, where your specialized experience in the Retail industry will drive impactful client relationships and fuel business growth.

As a Client Partner within the Retail domain, you will play a key role in developing and expanding strategic client relationships, driving AI-first solutions across retailers, e-commerce players, consumer goods companies, and omni‑channel businesses.

You will lead client engagements and act as a trusted strategic advisor, aligning AI, data, and digital transformation initiatives with client objectives to deliver measurable outcomes such as improved customer experience, supply chain efficiency, and revenue growth.

We are seeking a Client Partner with a strong technical background in Data and AI and someone who has successfully designed and delivered impactful solutions or enabled data‑driven growth within the Retail space. Deep domain expertise and hands‑on experience are essential, with a demonstrated ability to bridge the gap between technology and business in a fast‑paced, customer‑centric industry.

• Build and deepen relationships with Senior Stakeholders in leading Retail and Consumer organizations.
• Own the revenue and growth targets for one or more retail accounts.
• Lead account planning, mining, and farming activities.
• Act as a trusted partner by understanding the intersection of business strategy, customer behavior, supply chain dynamics, and AI/Data Analytics capabilities.
• Collaborate with Data Analytics / Engineering and Presales teams to define customized solutions using AI/ML, Data, and Analytics.
• Partner with the GTMs and Delivery team to ensure high-quality execution and client satisfaction.
• Act as the escalation point and ensure SLAs are met.
• Support new business development efforts via proposals, SOWs, and pitch decks.
• Work with marketing teams to develop AI‑led value propositions for the Retail vertical.

• 8–12 years in Client‑facing roles (e.g., Account management, Consulting, Pre‑sales).
• Prior experience working with or selling to Retail, E‑commerce, or Consumer Goods clients is a must.
• Strong understanding of AI/ML, data platforms, or analytics solutions.
• Experience managing minimum $10M accounts or portfolios is a plus.

• Ability to understand and position AI‑driven solutions (e.g., personalized recommendations, demand forecasting, computer vision for store analytics, pricing optimization).
• Exposure to modern Data platforms (e.g., Master Data Management, Informatica, Snowflake, Databricks, Azure, AWS).
• Comfort working with technical teams to translate business problems into Data Analytics and AI/ML solutions.

• Executive presence and ability to influence C‑suite stakeholders.
• Strong written and verbal communication skills.
• Entrepreneurial mindset and ability to work in a fast‑paced, evolving environment.

• Bachelor’s degree in a related field.

• Mid-Senior level

• Full‑time

• IT Services and IT Consulting

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