IT Operations Engineer

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Pay range: $56,400 – $101,500. Pay is based on several factors, including labor markets, education, work experience, and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family.

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.

Other benefits for eligible team members include 401(k), employee discount, short‑term disability, long‑term disability, paid sick leave, paid national holidays, and paid vacation.

Find competitive benefits from financial and education to well‑being and beyond at

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

Every time a guest enters a Target store or browses  or the app, they experience the impact of Target’s investments in technology and innovation. We’re the technologists behind one of the most loved retail brands, delivering joy to millions of our guests, team members, and communities.

Join our global in‑house technology team of more than 5,000 engineers, data scientists, architects and product managers striving to make Target the most convenient, safe and joyful place to shop. We use agile practices and leverage open‑source software to adapt and build best‑in‑class technology for our team members and guests—and we do so with a focus on diversity and inclusion, experimentation and continuous learning.

Target Infrastructure & Operations is the digital root system of Target Technology Services. Our power lies in both anchoring Target business operations and fueling its competitive edge for continued growth. Here, you’ll be essential to our mission to deliver world‑class products and services. You will help us differentiate through customer‑centricity, reliability and unmatched seamlessness of interaction. On our team, you’ll foster our culture of collaboration and celebrating achievements.

Your work will result in the successful integration of guests, team members and Target HQ to leverage the collective strength of the Target team and the technology and supplier ecosystem. You’ll be able to directly connect your work to the value our guests expect and deserve, and the infrastructure your teammates and partners rely on. You’ll answer the call for flexibility, availability and responsiveness by empowering our developers with the right tools to make life easier for team members at headquarters, stores and distribution centers.

As an IT Operations Engineer, you are the front line for restoring productivity  will diagnose and resolve complex hardware, software, and account issues across Windows and macOS, stabilize collaboration and conferencing experiences, and ensure secure, compliant, and well‑documented outcomes. You’ll operate in a mixed support model—walk‑up concierge, scheduled virtual/onsite appointments, onboarding sessions, and recurring workshops—while partnering with engineering and product teams to drive durable fixes and continuous improvement.

• Provide high‑level technical support to end users daily, delivering rapid, safe resolution of hardware, software, and environmental issues.
• Educate users on existing and emerging technologies and recommended ways of working.
• Perform preventative maintenance to ensure endpoint, application, and peripheral stability.
• Coordinate and collaborate with partner support and engineering teams to drive timely, high‑quality resolution and clean handoffs.
• Adhere to—and advocate for—enterprise information security policies and best practices; safeguard data throughout troubleshooting and fulfillment.
• Drive continuous improvement by developing standards, playbooks, and knowledge articles; identify and execute process enhancements that improve speed, quality, and user experience.
• Execute Information Technology Infrastructure Library (ITIL) - aligned IT service…