IT DevOps Engineer II

IT Dev Ops Engineer II

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At Jamf, we believe in an open, flexible culture based on respect and trust. Our thriving work environment stems from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity while operating with a high degree of flexibility. Work‑life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #One Jamf.

The IT Dev Ops Engineer II is responsible for designing, implementing, and optimizing automation, deployment, and monitoring solutions that support reliable, scalable, and secure software delivery. This role works across development, operations, and QA teams to enhance CI/CD pipelines, manage infrastructure as code, and ensure system stability across environments. This role is expected to take initiative in improving Dev Ops processes, mentoring junior team members, and contributing to the architecture and performance of deployment systems.

The ideal candidate demonstrates strong technical acumen, collaboration, and a continuous improvement mindset.

• Design, build, and maintain CI/CD pipelines to automate build, test, and deployment processes across multiple environments.
• Develop and maintain infrastructure as code (IaC) using tools such as Terraform or Cloud Formation.
• Manage and optimize cloud infrastructure for scalability, reliability, and cost efficiency.
• Collaborate with development teams to improve deployment efficiency, performance, and reliability.
• Implement monitoring, alerting, and logging solutions to ensure system health and performance visibility.
• Responsible for supporting Kubernetes.
• Identify and automate repetitive operational tasks to increase delivery speed and reduce manual effort.
• Support and maintain secure environments, following Dev Sec Ops  practices and compliance standards.
• Participate in incident response and contribute to root‑cause analysis and remediation efforts.
• Mentor Dev Ops Engineer I team members and share best practices for automation and cloud operations.
• Collaborate with cross‑functional teams to ensure consistent processes and promote a Dev Ops culture across the organization.
• Support Tier 2 Tasks for the DORM support queue.
• Lead the development, implementation, and testing tasks in different development projects tied to systems and functionality.
• Review, maintain, and update the documentation related to any development tasks.
• Create configuration & infrastructure environments in a development lab to troubleshoot issues and offer possible solutions.
• Maintain connections between core business systems.
• Any other tasks or projects as assigned.

• 3 years of experience in Dev Ops, Infrastructure, or Systems Engineering.
• 1 year demonstrated experience in a current programming language (at least one mainstream object‑oriented or functional language) and tools based on position requirements (Required).
• Working knowledge of the Salesforce platform, AWS, Jenkins, Git Hub, Copado, and Own Backup (Preferred).
• Working knowledge in Kubernetes.
• Experience in Apex and Visualforce (Preferred).
• Performs all job responsibilities in alignment with the core values, mission, and purpose of the organization.
• Experience with monitoring and observability tools.
• Adheres to the highest moral, ethical and legal standards to deliver an environment that promotes respect, innovation and creativity.
• Strong understanding of CI/CD principles.

• 4 year / Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent work experience (Preferred).
• A combination of relevant experience and education may be considered.
• No Licensure or Certification Required.

• Named a 2025 Best Companies to Work For by U.S. News.
• Named a 2025 Newsweek America’s Greatest Workplaces for Mental Well‑being.
• Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z.
• Named one of Forbes Most Trusted Companies in…