Human Resources Generalist

Human Resources Generalist

Jewish Family and Children's Service of Minnesota

The Human Resources Generalist plays a key role in supporting staff and supervisors by focusing on performance management, employee relations, and professional development. The HR Generalist coordinates performance development processes, provides guidance on performance expectations, assists with employee relations, coaches supervisors, ensures policies, supports learning and development, collaborates closely with the HR Manager, and serves as backup to the HR Coordinator.

By supporting performance, development, and employee engagement, the HR Generalist helps strengthen a workplace culture that reflects the agency’s values of compassion, inclusion, innovation, integrity, and collaboration.

• Performance Management & Development (30%): coordinate the agency’s performance development processes; provide tools, training, and support to supervisors and staff; track and maintain performance-related data; partner with supervisors to identify opportunities for employee growth and development.
• Employee Relations (25%): serve as the primary point of contact for most employee relations issues, providing guidance and coaching to supervisors and staff; conduct and document conversations and investigations related to workplace concerns; ensure policies are applied equitably and consistently; recognize when to involve the HR Manager on complex or escalated matters.
• Compliance & HR Support (20%): play a lead role in updating and maintaining the Staff Handbook and HR policies; support the HR Manager with compliance initiatives, audits, and reporting; assist in maintaining HR documentation and ensuring consistent communication of policy updates; provide general HR support as needed.
• Training & Professional Development (15%): coordinate staff learning and development programs, including scheduling, communication, and tracking participation; collaborate with supervisors and leadership to identify training needs; maintain records of professional development activities and support compliance training; facilitate or deliver training sessions as appropriate.
• Recruiting Support (10%): serve as a backup to the HR Coordinator on recruiting activities, including applicant screening, interview scheduling, and onboarding support; collaborate with the Coordinator to ensure a seamless candidate experience during periods of high-volume recruiting or staff coverage needs.

• At least 3–5 years of progressive HR experience, including responsibilities in performance management and employee relations; experience in training and development preferred.
• Experience supporting supervisors and staff in a professional setting; nonprofit sector experience preferred.
• Familiarity with employment law and HR best practices.
• Experience with HRIS systems (Paylocity preferred).
• SHRM‑CP or equivalent certification preferred but not required.
• Strong interpersonal skills with the ability to build supportive, professional relationships with staff and supervisors.
• Excellent oral and written communication skills, including the ability to explain policies and provide guidance in a clear and respectful way.
• Ability to manage most employee relations issues, providing guidance and coaching to supervisors, and recognizing when to involve HR leadership for more complex matters.
• Skilled in coordinating and supporting training and professional development programs.
• Strong organizational skills and attention to detail, with the ability to manage multiple projects and deadlines.
• Sound judgment, discretion, and the ability to handle confidential information professionally.
• Adaptable and collaborative, with a problem‑solving mindset.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel) and HRIS systems.
• Respects and reflects the agency’s values: compassion, inclusion, innovation, integrity, and collaboration.
• Ability to travel to all office locations (Golden Valley, Saint Paul, Minneapolis).

• Approximate annual full‑time salary: $70,000 - $75,000.
• Competitive benefits package including medical insurance, 401(k) with match, life and long‑term…