Concierge

Village Green is searching for enthusiastic individuals to join our team and be the first point of contact at our award-winning apartment communities. If you have persuasive sales and marketing skills, excellent communication and negotiating abilities, and are customer service oriented, this may be the perfect role for you!

The ideal candidate will be able to work a flexible schedule between the hours of 7am and 10pm plus weekends.

Compensation: $19/hr, plus a quarterly bonus!!

• Greet residents and guests in a courteous and friendly manner as they enter the building
• Become familiar and provide recommendations to residents on community attractions and local amenities when requested.
• Provide brochures, floor plans and other collateral to clients
• Complete guest cards, provide mini tours, and act on leasing behalf during off hours
• Retrieve packages for residents
• Provide refreshments to residents and guests
• Maintain Concierge Binder
• Keep front lobby stocked with magazines, collateral, maps, transportation schedules, menus etc as described in the binder layout
• Use Internet as an aid in providing micro and macro information to residents and guests
• Maintain a clean and orderly front desk, lobby area, and storage closets where applicable
• Prepare incident reports and correlating documentation
• Adhere to established policies related to fair housing
• Communicate with co-workers, management, residents, vendors, and all outside contacts in a courteous and professional manner
• Maintain confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts

REQUIREMENTS

• Ability to apply good common sense when assisting residents and their guests
• Must have the availability to work a flexible schedule any day of the week
• Ability to resolve minor problems while maintaining a friendly and professional manner
• Ability to communicate effectively
• Must be team oriented

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins.