Senior Catering Manager - Hilton Minneapolis

Job Description - Senior Catering Manager - Hilton Minneapolis ()

Job Number:

Hilton Minneapolis 1001 Marquete Ave Minneapolis 55403

The beautiful Hilton Minneapolis is seeking a Senior Catering Sales Manager to join their dynamic team! This is a fantastic opportunity to work at one of the only Hilton-managed corporate properties in Minnesota, partnering closely with an exceptional Director of Catering & Events in a collaborative, high-performing environment.

As Senior Catering Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business. Creative design of menus and events to maximize revenue and event experience. Maintain existing relationships with corporate and social accounts. Fostering all internal customer relationships to ensure consistent, high-level service throughout the contracting, pre-event, event, and post-event phases of events.

This position primarily handles complex social events. Directs event logistics to affected departments and team members responsible for event execution. Serve as the primary contact and is responsible for his/her experience. May support and act on the behalf of the Director of Catering and Events.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

• To organize, plan and prioritize your duties by developing plans and goals.
• Timely communication to internal and external clients via telephone, email, written documents or in person.
• Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
• Demonstrate knowledge of job systems, products, systems, and processes.
• Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
• Selling and influencing both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
• Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.
• Participate in customer site inspections and assist with the sales process as necessary.
• Other duties as necessary based on business needs.
• Regular attendance.

• Minimum Years of
  
  Experience:
  
  1+ years in a Catering Sales or Group Sales experience
• Strong experience within the social catering market within hotels
• Big Box hotel industry experience
• Knowledge of the hotel property management systems (Delphi.fdc)
• Relevant degree, in business development or other relevant business field, from an academic institution (CMP, CPCE)

Starting salary range: $69,000 - $72,000 based on experience

• Access to your pay when you need it through Daily Pay (Based on hotel)
• Choose from multiple health care coverage options at 90 days
• Complimentary Team Member meals
• 401(k) plan and company match
• Hilton stock purchase plan
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best-in-Class Paid Time Off (PTO)
• Inclusive family-building and fertility benefits
• Expanded bereavement leave
• Adoption Assistance program
• Supportive parental leave
• Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
• Debt-free education :
  Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

* Please note, benefits may vary depending on the classification and union status of the position.