Complex Revenue Manager

About Us

Located in the heart of bustling downtown Minneapolis, the Westin makes its home in the iconic Farmers & Mechanics Bank building, which is on the National Registrar of Historic Buildings. Built in the Streamline style of the late Art Deco period, the Westin features the original 34ft. vaulted bank lobby, marble staircase, grandiose chandeliers, and wooden reliefs each representing the leading industries in Minnesota during the mid-20thcentury.

A seamless integration of contemporary convenience and historic significance, our 214 guest rooms boast an intriguing combination of sophistication and rejuvenation. As a company we offer associates a wide array of benefits including medical, dental, vision, and 401K. As a property, our fringe benefits include discounted parking passes and Metro Cards, company sponsored associate events, and access to incredible hotel discounts worldwide.

Apply today learn more about joining our Westin family!

Don’t meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.

Assist the Director of Revenue (DORM) to optimize the hotel’s Room and Catering revenue by working closely with the DORM, General Manager, Director of Sales and Front Office Manager to implement strategies. Monitor all distribution channels to ensure effective selling through inventory management, market mix and pricing. Communicates demand patterns to the revenue team and assists with forecasting. Helps set strategies leading to increased market share.

• Update and manage selling strategies and product information in all available distribution channels and reservation sources (onsite, third-party reservation providers, call centers, websites, GDS, etc.). Optimize RevPAR by analyzing and forecasting demand and establishing effective selling strategies, oversell strategies, and optimal market mix.

• Work with the hotel Director of Revenue, General Manager, Director of Sales and hotel team to establish strategies to increase revenue of both Rooms and Catering. Work with the on‑property Director of Revenue in implementing Revenue Management programs and new initiatives at the hotel.

• Conduct ongoing competitor price and product analyses to ensure proper rate positioning and product offering relative to competition. Actively participate in all pricing decisions for transient, group, and wholesale segments. Facilitate Weekly Sales and Revenue Strategy meetings.

• Facilitate Daily and Weekly Sales and Revenue Strategy meetings.

• Actively participate in budgeting and business planning for the Food and Beverage department including Catering, and any other revenue generating department.

• Work with the hotel Director of Revenue and hotel team to establish strategies to increase revenue of both rooms and catering.

• Contribute to the financial success of the hotel via participation in annual budgeting and sales and marketing plan process.

• Generate and distribute daily, weekly, and monthly revenue management reports and present results from all segments including internet channels.

• Maintain historical statistical data from all distribution channels, in all market segments.

• Continually monitor all pertinent travel related websites to ensure competitiveness in both availability and price.

• Comply with attendance rules and be available to work on a regular basis.

• Perform any other job-related duties as assigned.

• Bachelor’s Degree in Hotel Administration, Business, Statistics, Marketing, Finance or a relevant field of work preferred.

• Two years revenue‑management experience recommended.

• In‑depth understanding of tools—spreadsheets, statistical methods for analyzing data.

• Strong analytical skills.

• Ability to identify relevant data and use it to draw inferences…