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English Customer Service Customer Service Rep

Guest Experience Specialist — Front Desk & Reservations

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Graves Hospitality Corporation
Full Time position
Listed on 2026-01-12
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    English Customer Service, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading hospitality company in Minneapolis seeks a dedicated Front Desk Associate responsible for managing guest check-ins/check-outs and ensuring an excellent customer experience. The ideal candidate will have prior hotel front desk experience and strong communication skills. Responsibilities include securing payments, processing guest requests, and maintaining positive guest relationships. The position requires reliability, attention to detail, and a passion for customer service.

Join our team and contribute to our commitment to exceptional hospitality.
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