SUD Behavioral Health Technician Minneapolis

MISSION STATEMENT

Partners Behavioral Healthcare finds and restores individuals struggling with substance use and mental health disorders. We provide behavioral health services for justice‑involved individuals that need to break free from addiction and criminal thinking, manage mental health, and take control of their lives amidst the complexities of the justice system. Partners Behavioral Healthcare provides compassionate, individualized programs and a community invested in helping clients achieve long‑term, lasting recovery giving them the opportunity for reconciliation with self and others, hope in a better life, and a purpose to explore and achieve.

Program Manager

Non-Exempt

Onsite, Minneapolis

8:00am - 4:30pm, Monday - Friday

$22.00 - $25.50 per hour

The Substance Use Disorder (SUD) Behavioral Health Technician provides direct support to clients and staff, assisting with administrative, clinical, and recovery‑related functions to ensure a safe, supportive, and effective treatment environment. This role models pro‑social, recovery‑oriented behaviors and helps clients access resources for successful transition from treatment into the community.

• Greet and welcome clients, manage the milieu, and ensure client safety.
• Provide peer recovery support, including education, advocacy, mentoring, and self‑disclosure of personal recovery experiences.
• Accompany clients to appointments and support participation in recovery and community programs.
• Assist clients with accessing resources for housing, employment, education, and other advocacy services.
• Document client progress, service engagement, and outcomes accurately and timely.
• Maintain effective communication with counselors and staff regarding client needs and progress.

• Create, maintain, and update client charts, upload documents, and notify staff as appropriate.
• Verify insurance and fulfill medical record requests.
• Schedule and maintain multiple calendars and appointments in Procentive.
• Perform office duties including opening and closing procedures, maintaining cleanliness, and assisting with program logistics.

• Adhere to 245G requirements, HIPAA regulations, and PBH policies.
• Ensure all client documentation is completed on time and accurately.
• Attend all mandatory staff meetings, trainings, and professional development sessions.

• Maintain relationships with community resources, including food shelves, recovery community organizations (RCOs), and non‑profits.
• Assist clients in creating financial plans for housing and communicate with housing management as needed.
• Demonstrate and model pro‑social, recovery‑oriented behaviors at all times.
• Maintain supervision logs and fulfill other duties as assigned.

• Strong organizational, time management, and prioritization skills.
• Ability to maintain composure, professionalism, and situational awareness in stressful environments.
• Excellent critical thinking, problem‑solving, and de‑escalation skills.
• Strong interpersonal communication, empathy, and teamwork skills.
• Ability to multi‑task and thrive in a fast‑paced, diverse client environment.
• Understanding of industry‑specific policies and confidentiality requirements (HIPAA).
• Basic math, bookkeeping, and computer literacy.

• 18 years of age or older
• High School Diploma or equivalent
• Strong organizational and communication skills
• Valid driver’s license with clean driving record per company policy
• Ability to pass Minnesota Department of Human Services (DHS) Background Study
• Ability to work 40 hours per week (schedule determined by supervisor)
• Ability to immediately obtain and maintain mandatory certifications (e.g., CPR, Naloxone)

• Peer Recovery Specialist Certification (CPRS) by the Minnesota Certification Board
• CPRS with Forensic Endorsement (CPRS‑FE)
• Two or more years of related experience
• Experience using Procentive software

• Primarily in‑person position with frequent client interaction.
• Ability…