Resident Advocate, Village On-Call

Base Pay Range

$19.48/hr – $22.66/hr

At Avivo Village, we believe everyone deserves housing, dignity, and support. Our unique harm reduction shelter provides safe, low‑barrier access for individuals experiencing homelessness—many of whom face complex challenges related to mental health, substance use, and trauma. Join our team and be part of something transformative.

Avivo’s Ending Homelessness Division is committed to providing culturally responsive, trauma‑informed, and harm‑reduction‑based services. At Avivo Village, we offer an alternative to encampments through private shelter units, compassionate staff support, and meaningful connections to housing and health services. We meet people where they are—with radical welcome and deep respect.

Resident Advocate
, you’ll be at the heart of our shelter community—providing direct support, ensuring safety, and creating a welcoming environment for our residents. You’ll monitor wellness, de‑escalate crises, distribute meals and harm‑reduction supplies, and contribute to the upkeep and integrity of the Village. You’ll play a vital part in creating a space where dignity, healing, and hope thrive.

• Engage residents with daily support, activities, and wellness checks.
• Respond to crises with compassion—administering Narcan, calling emergency services, and using trauma‑informed approaches.
• Monitor the safety and cleanliness of rooms, bathrooms, and common areas.
• Provide meals and uphold food safety standards.
• Support residents through transitions—whether discharging, moving in, or receiving care.
• Help maintain a safe, welcoming, and clean facility—inside and out.
• Uphold the values of Absolute Dignity, Leaning into Curiosity, and Radical Welcome in every interaction.

• Must be available for on‑call evenings/weekends. Evening shifts are 2:00 pm – 10:30 pm. Weekend availability specifically for overnights 10:00 pm – 6:30 am.

• A high school diploma or equivalent is required; coursework in health or human services is preferred.
• Two years of experience supporting individuals with long‑term homelessness, mental health needs, or substance‑use challenges.
• Lived experience is recognized and valued.
• A deep commitment to harm reduction, housing‑first, and inclusive care models.
• Strong communication and collaboration skills.
• Ability to de‑escalate conflict and remain calm under pressure.
• Willingness to work a flexible schedule, including evenings and weekends.
• CPR certification (or willingness to obtain).

• Medical/Dental plans
• Health Savings Account (HSA)/Dependent Care Flexible Spending Account (FSA)
• Nice Healthcare: offers chat, video visits and in‑home primary care visits
• Basic Life/AD&D & Voluntary Life/AD&D
• Long‑term disability
• Option to purchase critical illness, accident insurance and short‑term disability
• 401(k) Plan
• 10 paid holidays & generous PTO
• Flexible schedule

If you’re passionate about helping individuals on their path to stable housing and want to be part of a dedicated, mission‑driven team, we’d love to hear from you!
Apply today at Avivomn.org including your resume.

Avivo will begin participating in E‑Verify effective July 1, 2025.

Equal Employment Opportunity/Affirmative Action Employer. Avivo is an equal opportunity employer and will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.

Entry level

Full‑time

Legal

Individual and Family Services, Hospitals and Health Care, and Non‑profit Organizations