Clinic Case Coordinator

Overview

About Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites.

As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram ase visit childrens

MN.org.

Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.

The Clinic Case Coordinator works closely with the clinicians to assist patients with their non-medical needs related to admission and discharge planning and coordination of outpatient treatment. The role would interface with parents, referring clinicians, and community partners to concordant communication to and from the clinic clinical team. The role would assist with issues related to admission and discharge planning and communicate with other provider groups for follow up or step down care.

The role reports to the department manager and works closely with the clinical team. The role works both independently and in conjunction with the clinician team to address complex patient needs in the outpatient clinic and inpatient unit.

• Bachelor's degree in psychology, social work or related field.
• Two years' experience in a behavioral health care setting.
• Developmental Pediatrics experience preferred.
• Knowledge and understanding of behavioral health diagnoses, critical thinking skills and psychosocial assessment skills.
• Knowledge of hospital and community resources.
• Computer knowledge and ability to effectively utilize and document patient information in the electronic medical record.
• Knowledge of medical/behavioral health terminology.
• Demonstrated customer service and organizational skills.
• Effective listening skills.
• Ability to show empathy.
• Understand cultural norms related to mental health issues.
• Knowledge of psychiatric medications.
• Knowledge of insurance requirements.
• Ability to interact with various cultures served by Children's in a culturally competent manner.

The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.

In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.

All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.

Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.