Medical Documentation Specialist

At Pediatric Home Service, we help medically complex kids live their best lives,
at home, with their families. As a national leader in pediatric home care, we offer a full range of services including infusion, clinical nutrition, respiratory therapy, PPEC, private duty nursing, and DME. Whether you're caring for patients or supporting behind the scenes, every role at PHS makes a difference. Join a mission-driven team that's committed to putting children and families first.

• Position: Medical Documentation Specialist
• Hours: Monday-Friday 8am-5pm (In office)

We are looking for a full time Medical Documentation Specialist to join our exceptional customer service team who is committed to helping our patients thrive. Our Customer Service department is a fast-paced, high-energy environment and you’ll find yourself challenged and required to use critical thinking every day through a variety of in-person, email and phone conversations. You will also be surrounded by a close-knit and supportive group who all have the same dedication to serving medically complex children and their families.

• Ensures medical records are complete and accurate per regulatory and company standards
• Input of medical records is completed in accordance with time standards
• Audits records and prepares reports on inaccuracies
• Confers with prescribers and other health personnel to assure complete, current, and accurate medical records
• Researches records to locate health data as requested
• Maintains and utilizes a variety of health record indexes and storage and retrieval systems
• Operates computer to process, store, and retrieve health information
• Assists in identification of medical records needed for research using both manual and computer indexes
• Assists Customer Service Department in special studies or research
• Presents an overview of medical records process to new staff
• Prepares input for computerized medical information systems and for processing forms and documents
• Processes Hospital Board to track patient admits to and discharges from the hospital
• Updates patient records when notified of patient information changes
• Process approved release of information request
• On-call duties/rotation may be required based on business need
• Other duties as assigned

• Durable medical equipment (DME) intake/ admissions experience preferred
• High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience
• Knowledge of Database software;
  Spreadsheet software and Word Processing software
• Exceptionally organized, multi-tasking, problem solving and communication and strong keyboard skills. A high level of initiative combined with a customer service mentality is also required.
• Experience in Brightree EHR a plus!

Pediatric Home Service is a pediatric home health agency that has provided high quality DME and nursing services to children that are medically fragile since 1990. Our services allow our clients to remain and thrive in their homes, schools, and communities. The majority of the clients we serve are age’s birth through 21 years old and have a variety of technologies that might include a trach, ventilator or g-tube.

At PHS, we are committed to providing specialized care for medically complex children. Every role, from direct patient care to customer support, plays a vital part in improving the lives of kids and families. The impact you make is invaluable. We are dedicated to offering fair and transparent compensation to our team members. The range for this role is $18.43 to $20.27 hourly, based on experience and qualifications.

• Generous Paid Time Off (PTO) for full time employees to ensure a healthy work-life balance
• 401(k) Matching to help secure your future
• Tuition Reimbursement to support your educational and professional growth
• Professional Development & Learning Opportunities to expand your skills and knowledge in pediatric care
• A supportive and fulfilling work environment where your contributions directly impact children’s health and well-being

We look forward to learning more about you and the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.