Social Services Director

Social Services Director Less than 120 beds

The Social Service Director is responsible to plan, organize, develop, and direct the overall operation of the Social Services Department. This must be done in accordance with current federal, state, and local standards, guidelines and regulations, our established policies, and procedures, and as directed by the Administrator. The Social Services Director interacts with the residents, families, visitors, other facility staff, and community agencies during the admission and discharge process.

The Director interacts with residents, families, visitors, other facility staff. This position is responsible for patient assessments, care planning and supervising additional social services staff. Assists in development of policies regarding participation in facility planning for health and welfare services. Provides input to strategic decisions as related to social services areas of responsibility. Proactively plans and facilitates de‑scalation protocol with support of interdisciplinary team and can resolve escalated situation within facility.

• Accepts admission referrals and obtains the required information.

• Gives tours of facility to prospective residents/families. Distribute information about the Rehabilitation Center.

• Makes referrals as needed for pre‑admission screening and pre‑admission physician visits.
  • Obtains pre‑admission screening approvals from appropriate counties.

• Assists residents/responsible parties with completing required admission paperwork, forwards information to Corporate Office on a timely basis.

• Maintains resident records by entering admission summary, quarterly notes, interaction with resident, etc. into medical record per facility policy.

• Assists residents/responsible parties with applications for financial assistance from appropriate government agencies as necessary.

• Develops, maintains and documents ongoing discharge plans for each resident.

• Completes the Social Services discharge summary in coordination with the interdisciplinary team.

• Make referrals to appropriate home health agencies as requested by resident/responsible parties.

• Assists with obtaining needed home health equipment.

• Maintains knowledge of community resources and utilizes these appropriately at time of discharge planning.

• Assume the authority, responsibility and accountability of directing the social service department

• Complete necessary evaluations for other social services personnel.

• Participate in facility surveys (inspections) made by authorized government agencies.

• Delegate administrative authority, responsibility and accountability to other social services personnel as deemed necessary to perform their assigned duties.

• Attend department head meetings.

• Assists resident/families with adjustment to facility placement.

• Accepts placement referrals from community agencies or individuals.

• Acts as liaison between residents/families and the facility staff for concerns, questions, and in particular, personal needs.

• Visits 1:1 with residents to assess psychosocial needs and to provide reassurance and support.

• Informs residents/families of the right to make advanced directives and decisions about treatment as well as other rights.

• Supportive to residents/families in the grieving process.

• Informs residents/responsible parties of change in roommate.

• Encourages family involvement and support.

• Provides support, encouragement and information to residents that have psychosocial needs or problems.

• Communicates to appropriate facility staff the psychosocial needs and problems of each resident.

• Makes referrals to community individuals or agencies to meet psychosocial need

• Completes a Patient Health Questionnaire (PHq‑9) and Brief Interview for Mental Status (BIMs) per facility policy.

• Completes a social history and assessment of each resident upon admission.

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