Billing Representative

This position is Remote within PST, CST or MST. You will have the flexibility to work remotely
* as you take on some tough challenges.

Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives?

Join us to start Caring. Connecting. Growing together.

United Health Group is a dynamic new partnership formed by Dignity Health and Optum
. We’ll count on your professionalism, expertise, and dedication to help ensure that our patients receive the quality of care they need. So, if you’re looking for a place to use your passion, your ideas and your desire to drive change, this is the opportunity for you.

Billing Representative is responsible for accurate and timely billing of UB-04 claims for acute hospital services. This role works closely with internal teams and hospital facilities to resolve claim edits, ensure compliance with CMS, State, and Payer regulations, and follow established billing matrices and workflows to support clean claim submission and optimal reimbursement.

This position is full-time, Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 6:00am – 2:30pm PST.

This will be on the job training and the hours during training will be normal business hours, Monday – Friday.

• Prepare, review, and submit UB-04 claims for acute inpatient and outpatient hospital services
• Review and resolve claim edits by sending and responding to tasks in accordance with established processes
• Work directly with hospital facilities to obtain required documentation, clarify billing issues, and resolve discrepancies
• Follow detailed billing matrices, payer‑specific instructions, and internal workflows
• Ensure all billing activities remain compliant with CMS guidelines, Medicare regulations, and internal compliance standards
• Identify and correct billing errors prior to claim submission to prevent denials
• Assist with claim follow‑up, rebilling, and correction requests as needed
• Document all account activity clearly and accurately in billing systems
• Collaborate effectively with team members to meet department goals and deadlines
• Maintain productivity and accuracy standards in a high‑volume acute care environment

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• High School Diploma / GED
• Must be 18 years of age OR older
• 1 year of Medicare (Part A & Part
  
  B) billing experience
• 1 year of experience with UB-04 hospital (acute) billing
• Revenue Cycle experience
• Experience with Microsoft Office tools including Microsoft Word, Microsoft Excel, and Microsoft Outlook
• Ability to work Monday – Friday, 6:00am – 2:30pm PST

• Billing OR collections experience and understands multiple billing requirements across different payors
• Ability to use remote meeting / learning applications including instant messaging and video conferencing
• DDE Experience (Medicare system)

• Reside within PST, CST or MST
• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a United Health Group approved high‑speed internet connection or leverage an existing high‑speed internet service.

* All employees working remotely will be required to adhere to United Health Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive…