CFSS Consultation Coordinator

Pinnacle Services is seeking a CFSS Consultation Coordinator to work with the Minnesota Health Care Programs (MHCP) provider that supports people receiving CFSS. Pinnacle Services offers a fun and highly collaborative work environment that centers on providing services of the highest quality to the people we serve. We work with a variety of lead agencies, and our consumers are located primarily in the metro area.

We are looking for someone who enjoys a variety of day‑to‑day tasks, works well on a team, and can consult and collaborate with others while also managing an independent caseload.

• Provide education to help people make informed decisions about how to meet their needs using CFSS.
• Help people write their service delivery plan, if desired.
• Review service delivery plans and submit them to the lead agency for approval.
• Offer guidance about whether CFSS service delivery plans are complete and contain only covered services.
• Provide ongoing support as needed.
• Help the person served change their service delivery plan, model, and/or providers, when applicable.
• Respond to questions from the person served throughout the year.
• Complete a semi‑annual review if the person served does not have a case manager or care coordinator.
• Help DHS with surveys and data collection at DHS’ request.
• Document complaints and provide them to DHS upon request.
• Review complaint policy annually.
• Have policies and procedures to meet the needs of culturally diverse people receiving services.
• Share information from DHS with the people served when requested by DHS.
• Comply with all specific requirements listed as applicable.

• Training Program – up to 30 days; once approved, the position moves to fully remote.
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short Term Disability
• Voluntary Life Insurance
• Flexible Spending Account
• Paid Time Off
• 7 Holidays
• 401K – Eligible to contribute the 1st quarter after 6 months of employment
• Animal Friendly Corporate Office
• Professional Growth Opportunities
• Employee Recognition Programs
• Flexible Schedules
• Team Atmosphere
• MSSA membership & paid CEUs
• Licensing supervision
• Flex‑time available after the first 90 days

• Be age 18 or older.
• Successfully pass a background study.
• Meet the education requirements listed, or meet the education substitution described below.
• Have a bachelor’s degree or higher in one of the following fields: occupational therapy, occupational therapy assistant, physical therapy, physical therapy assistant, psychology, social work, speech‑language pathology or audiology, professional recreation staff, professional dietitian, psychology, sociology, counseling, special education, rehabilitation counseling, or other human services fields.
• For staff working directly with people but not as the lead employee, substitute one of the following for a bachelor’s degree: one year of full‑time experience providing direct services to people with disabilities or people older than age 65; experience coordinating or directing services for people with disabilities or people older than age 65, including self‑directed services; experience coordinating their own services.

21.25‑22.25 Hourly Wage