Operations Associate III

Job Description

The 144A->

REGS conversion associate acts as a dedicated point of contact for the firm's inventory accounts on conversion requests from the Rule 144A registration of a security to the Regulation S equivalent. The requests can also include instructions for other ongoing corporate actions, and occasionally come from the firm's special situations group in New York or various correspondents. The individual is also responsible for balancing the department's related clearing accounts and reconciliation reports, providing prompt and satisfactory resolution of inquiries, problems, issues or errors.

The desk also handles the processing of electronic deposits and withdrawals of shares directly with transfer agents (DWAC). DWAC are submitted for voluntary corporate action instructions, conversions, and corporate buybacks. This position also assists with inquiries from the field via Salesforce and phone calls.

• Complete all conversion exhibits obtaining required signatures. Submit instructions to the agent and coordinate allocation for all conversions.
• Monitor various depositories, clearing firms, bank reconciliation, and internal clearing accounts on a daily basis and reconcile differences to ensure accurate and timely processing of conversions.
• Review and track daily conversion volume, identifying potential changes to accounts including fails, pledges or pending trades in order to ensure conversions are completed in a timely fashion.
• Investigate and rectify in a timely manner all problems, issues or errors, ensuring the various clearing accounts balance efficiently.
• Answer questions from operations, NY Capital Markets and the field on procedures and other information concerning the status and details of conversions.
• Assist the department's technical team lead, as necessary, with other voluntary and/or mandatory corporate action processing and notification on NY Capital Market internal accounts.
• Act professionally and maintain the company's respectful workplace policy in all dealings with other departments and external customers.

• Able to handle multiple priorities in a fast paced, pressured environment.
• Excellent communication skills with ability to work effectively with a variety of personalities.
• Excellent organizational, and time management skills.
• Must have ability to quickly analyze complex problem situations and provide solutions without direction.
• Strong working knowledge of PC (Windows) environment.
• Knowledge of securities industry.
• Knowledge of firm, federal and exchange regulations.
• Knowledge of security payments.

• Strong customer service skills.
• Good communication skills.
• Strong risk management skills.
• Effective problem identification and resolution skills.
• Excellent organizational skills with attention to detail.

The good‑faith expected salary range for the above position is $45,000 - $70,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company‑matching contributions; health, dental, vision, life and disability insurance;

and paid time‑off plan. RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high performance culture.
• Enables collective achievement of our strategic goals.
• Generates sustainable shareholder returns and above market shareholder value.

Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management

Address: 250 NICOLLET MALL, Minneapolis, United States of America

Work hours/week: 40

Employment Type:

Full time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type:

Salaried

Posted Date:

Final date to receive applications:

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities.

RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.