Asset Servicing - Trust Operations Specialist Level 4

Overview

Job Name: Trust Asset Servicing

Job Level: Trust Operations Specialist 4

• Domestic and Global Trade Settlement – settle already executed trades on the trust accounting system and the sub-custodian system; research trade and out of balance discrepancies; move money between sub-custodian and the bank; move money between trust accounts; work with brokers and investment managers on discrepancies.
• Asset Transfers – Move assets in or out of trust accounts and between other banks or brokers; research and resolve any out of balance discrepancies.
• Income Posting – post bond interest and dividends to client accounts; balance money movement versus the sub-custodian; research and resolve out of balance conditions.
• Vault Custodian – move physical assets into or out of the trust vault under dual control; post transactions on the trust accounting system; balance vault assets against the trust system.
• Class Actions – research transactions that would be eligible for class action proceeds; work with the class action vendor to resolve discrepancies and answer questions.
• Foreign Tax Reclamation – file necessary paperwork to get the most favorable tax withholding for trust accounts; work with relationship managers and sub-custodian to resolve differences; fill out tax forms as required for specific entities.
• Cross train on other trust operations desks in order to support out of office back-up coverage and peak volumes.

• Trust or brokerage operations experience
• Financial services background
• Knowledge of trust accounting software

• High School Diploma or Equivalent
• Excellent math aptitude, typing, computer and 10-key skills
• Proficiency with Microsoft Word, Excel, Outlook, Windows, and Internet
• Basic understanding of bookkeeping skills
• Self-motivation, and attention to details working in a fast-paced environment
• Ability to communicate (orally and in writing)
• Ability to maintain discretion and confidentiality
• Ability to work within a team environment
• High level of accuracy and timeliness
• Maintains knowledge and understanding of internal service standards
• Ability to deliver a high level of responsiveness to internal and external clients
• Ability to multi-task and organize priorities
• Strong aptitude for problem solving
• Professional behavior and appearance