Senior Operations Professional

Key Responsibilities

• Independently process, reconcile, and/or balance the assigned product in an accurate, timely, and compliant manner.
• Work with appropriate internal and external business partners to research and resolve issues, troubleshoot, and provide seamless service. Identify process improvements and partner to implement solutions.
• Utilize various computer applications to provide operational processing information and take action as appropriate. May participate in various team or department project requests as assigned.

• Education:
  
  high school diploma or GED.
• Experience:
  
  1–3 years of relevant experience.
• Post‑secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience.
• Previous operations, processing, or customer service experience.
• Ability to research and resolve problems.
• Demonstrated ability to manage multiple priorities in a fast‑paced, results‑driven, transaction‑based environment.
• Demonstrated understanding of company and industry regulatory requirements.
• Strong written and verbal communication skills.
• Strong attention to detail and demonstrated ability to meet accuracy standards in a high‑volume processing situation.

• Ability to understand and communicate complex issues.
• Product‑specific or financial services industry experience.

We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer.

Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses – Ameriprise Financial, Columbia Threadneedle Investments, and River Source Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

The estimated base salary for this role is $44,400–$61,100 per year. We have a pay‑for‑performance compensation philosophy. Your initial total compensation may vary based on job‑related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long‑term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well‑being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Ameriprise Financial is an equal‑opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full time / Part time:
Full time
Exempt/Non‑Exempt:
Non‑Exempt
Job Family Group:
Business Support & Operations
Line of Business: CLEAR Clearing