Collections Specialist

The Collections Specialist is responsible for the management of an assigned portfolio of customer accounts.  The role is primarily focused on promoting timely and professional B2B collection of accounts receivable to reduce customer past due balances, promote increased Company cash flow, and reduce overall credit risk exposure to the Company.  B2B collections will involve a combination of email and phone contact with customers.  

The Sr Collection Specialist is responsible for providing overall B2B collections training to the Collections Team as needed and identified by either the Collections Supervisor and/or Credit Manager.  The role will also involve account reconciliation of outstanding items/payments and other duties as assigned.  Performs other duties as assigned. Strong time management skills with ability to consistently meet deadlines General knowledge of general B2B credit principles and regulations Good communication and organizational skills

Ability to build and maintain effective work relationships across functional areas

Ability to perform key mathematical and accounting functions (addition, subtraction, multiplication, division, percentages, debits, credits, balancing of accounts)
** Qualifications
* * Minimum of 5 years previous and recent B2B collections experience is required.
* The ideal candidate will have experience with both Salesforce and Microsoft Dynamics AXBasic Excel experience is required;
Intermediate Excel experience is preferred.
** Education and Experience
** The position requires a minimum of five years of professional B2B collections experience or equivalent. Excellent verbal and written communications skills and strong interpersonal and customer service skills are required.  Must have strong computer skills, proficiency with Excel is required, and experience with Microsoft Dynamics AX is preferred.  Independent initiative; ability to identify, analyze and make improvements in processes is desired.  

Must be able to work in a fast pace environment, multi-task, and have good communication skills, both verbally and in writing.
** Knowledge, Skills, and Abilities:
** Ability to act independently. Ability to plan, organize and multi-task to complete assignments in an efficient manner. Ability to communicate professionally, both oral and written. Ability to pay attention to details and perform at a high level accuracy.

Ability to work independently and with a team. Ability to work hours that conform to standard business operations (8:00 A.M. to 5:00 P.M.) * ### We offer competitive insurance benefits starting on day one: medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and d.* ### We invest in our employees’ financial futures through 401k plans, an employee stock purchase plan (ESPP), Health Saving Account (HSA), Flexible Spending Account (FSA), and Dependent Care FSA.
* ### We empower our employees develop their careers through mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs, and more.* ### We offer employee resource groups, volunteer paid time off, employee events, and charity drives to build a culture of caring and belonging.* ### We offer an accrued leave policy with paid holidays, paid time off, and paid parental leave.
* ### We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
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