Band Instrument Repair Technician - Tier 2

Band Instrument Repair Technician – Tier 2

Reports to:

Band Repair Shop Manager

Location:

Various Locations

Status:
Full-time, non-exempt

Pay Range: $20.00 per hour

Schmitt Music is seeking to hire several new Band Repair Technicians at each of our company-owned shops (Bloomington, MN; Fargo, ND; Sioux Falls, SD; and Omaha, NE) as part of a major expansion of the instrument repair and restoration team. These positions play a key role in delivering a seamless service experience for customers and schools by combining technical expertise with strong collaboration and communication based on Schmitt Music’s core values:
Serve Your Customer, Do What’s Right, and Continuous Improvement.

For more than 125 years, Schmitt Music has existed for one purpose: to enrich lives by helping people make music. As the Upper Midwest’s premier supplier and service center for school music and beginning band programs, we support thousands of students, educators, and schools each year.

At the same time, Schmitt Music is also home to one of the region’s largest selections of intermediate and professional-level instruments. Our Bloomington showroom gives technicians rare, hands‑on exposure to some of the finest instruments available—creating learning opportunities that simply don’t exist in most repair environments.

Our repair teams are central to this mission. Every instrument that leaves a Schmitt Music bench supports a student’s first note, a program’s success, or a professional musician’s performance. We invest in technicians the same way we invest in music education: for the long term.

Tier 2 technicians are developing professionals who have built a strong foundation and are ready for more responsibility. This role bridges early‑career learning and senior‑level mastery, offering increased autonomy while continuing to grow technical depth and judgment.

As a Tier 2 technician, your day balances efficiency and problem‑solving. You’ll recondition company‑owned instruments while also taking on select customer‑owned repairs. You’ll evaluate instruments, recommend repairs, and work closely with retail staff and educators. Your bench time is complemented by collaboration, decision‑making, and preparation for senior‑level responsibilities.

• Recondition company‑owned instruments efficiently and consistently
• Perform select customer‑owned repairs
• Evaluate instrument condition and recommend appropriate repairs
• Collaborate with retail staff, road representatives, and educators
• Support peak seasonal repair demands
• Maintain accurate repair documentation

• 2–4 years of professional band instrument repair experience
• Proficiency in brass and woodwind repair
• Strong organization, time management, and repair judgment
• Motivation to grow into a Tier 3 role

• Competitive compensation
• Increased trust, responsibility, and autonomy
• Clear pathway to senior technician status

Note:

This job description is not intended to cover every responsibility or task associated with the position and may evolve over time.