Group Mentoring Coordinator

Overview

The Big Futures Team creates innovative programs and events that inspire exploration, elevate youth voices, and prepare young people for a successful future. By fostering belonging, strengthening mentoring connections, and expanding access to education, career, and entrepreneurial opportunities, we empower youth to build social capital and develop lifelong skills.

The Group Mentoring Coordinator is responsible for designing, facilitating, and evaluating group and cascade mentoring experiences for youth of varying ages. This role ensures high‑quality, developmentally appropriate programming that fosters strong relationships, builds skills, and supports long‑term engagement in Big Brothers Big Sisters Twin Cities (BBBSTC).

The Coordinator works directly with mentors, mentees, schools, and community partners to deliver safe, supportive, and engaging group environments. They coordinate program design, session planning, facilitation, evaluation, and collaboration with internal and external stakeholders to align with organizational priorities and youth development best practices. This role will oversee the implementation of the growth of the program including Grad Coaches (High School, Middle School group mentoring Program and a High School Bigs program.

• Location:
  
  Minneapolis, MN – Full in‑office requirement
• Hiring Salary Range: $24.52 – $26.44 per hour. Starting salary will depend on your skills and demonstrated readiness for the role.
• Hours/Day:
  Monday‑Friday, 40 hours a week – includes flex time in the evening and weekend hours on a regular basis. The role requires consistent travel to assigned schools to provide on‑site facilitation, partnership engagement, and match support. Candidates should expect a significant portion of their time to be spent at school sites and with community partners to ensure strong, consistent program delivery.
• Job Type: Full‑time, Non‑exempt
• Supervisor:
  Manager of Future Readiness

• Own program design and partnership relationships by going beyond event logistics to shape the vision, content, and structure of programming. Lead the development of curricula, engagement approaches, and participant experiences while cultivating that expand opportunities for future readiness outcomes, align with program goals, and sustain long‑term impact.
• Develop and regularly update group and cascade mentoring curricula tailored to each age group (elementary, middle school, high school, and adult and teen volunteers).
• Deliver program goals, measurable outcomes, and success indicators.
• Create structured session plans (e.g., icebreakers, skill‑building activities, reflection prompts) aligned with best practices and our programmatic framework.
• Support and staff specialized cohorts (Big Future Fund, and other group mentoring initiatives) to enhance retention and engagement.
• Collaborate with the Enrollment & Matching Team to coordinate and facilitate youth interviews for program eligibility.
• Collaborate with the Community Engagement & Recruitment team to meet volunteer recruitment goals.
• Lead the Matching and Match Support for all participants within the program.
• Collaborate with school liaisons for effective program‑related communication.
• Collaborate with the Events Admin specialist for any logistical communication and data reporting needs.

• Provide consistent, high‑quality case management to mentors, mentees, and families through regular communication, coaching, and check‑ins.
• Continually assess match quality, focusing on safety, relationship development, youth outcomes, and participant satisfaction.
• Apply strategic interventions when challenges arise, supporting conflict resolution and re‑alignment of expectations.
• Maintain and implement accurate, timely, and professional documentation in the agency’s data system in accordance with BBBSTC standards and BBBS of America requirements.
• Practice strong risk management and act as a mandated reporter, always prioritizing child safety.
• Support the facilitation of group match introductions where Bigs, Littles, and their families meet for the first time—helping to establish initial…