Supervisor, Instructor Tech Ops Training

Endeavor Air is a wholly‑owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean. Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh‑Durham, and 11 maintenance bases across our network.

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally‑rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

The Instructor Supervisor, Tech Ops Training provides leadership and oversight for the Technical Operations Instructor team, ensuring high‑quality, consistent delivery of instructor‑led training (ILT) programs in compliance with company policy, FAA guidance, and industry best practices. This role is accountable for ILT content integrity and instructor performance, while also supporting the success of the Designated Station Trainer (DST) program.

• Provides leadership and direction for Tech Ops Training Instructors, including supervision, coaching, scheduling, and performance management.
• Ensures instructional quality and content integrity by conducting observations, evaluations, and feedback sessions in accordance with the GMM, approved curricula, and industry best practices.
• Manages the planning, scheduling, and execution of all instructor‑led training (ILT) courses, ensuring delivery meets regulatory requirements and organizational standards.
• Maintains accountability for ILT content, verifying alignment with approved manuals, task cards, and curriculum updates.
• Leads the Designated Station Trainer (DST) program, providing training, guidance, resources, and ongoing support to ensure program effectiveness and participant success.
• Performs course evaluations to ensure content consistency with curriculum requirements.
• Coordinates instructor availability, training facilities, equipment, and courseware to optimize resource utilization and operational efficiency.
• Serves as the primary point of contact for instructor and ILT‑related matters, addressing performance, scheduling, and delivery issues.
• Supports onboarding, qualification, and ongoing development of instructors.
• Collaborates with Program Administrators and Training Coordinator to ensure ILT sessions are properly scheduled, documented in the LMS, and executed without disruption.
• Partners with Instructors and Curriculum Developers to review and update ILT content and training programs, ensuring accuracy, relevance, and regulatory compliance.
• Monitors class execution and resolves issues impacting training effectiveness.
• Performs all duties of a Tech Ops Training Instructor when operational needs require.
• Carrying out additional responsibilities as defined in approved or accepted company manuals.
• Other duties as assigned.
• In conjunction with the Manager Tech Ops Training, the Supervisor will provide leadership and oversight for Tech Ops Training Instructors.
• This position directly supervises 6 instructors on the team.

• Ethics and Values – serves as a champion to employees and projects that are beneficial to the company. Displays courage and willingness to take an unpopular stance to make positive long‑term progress for individuals and the organization.
• Knows Our Business – looks for ways to improve our success operationally and through people. Understands how all aspects of the business operate in a systemic way. Technically and professionally skilled to do the…