Learning & Development Consultant III

Description

The Learning and Development Consultant will be responsible for designing and implementing learning strategies and programs that support the leadership and cultural development of our team members. This position also collaborates and influences other trainers across the organization to ensure alignment and consistency of learning initiatives.

As a Learning and Development Consultant, you will have a strong background in learning and development design and delivery.

• Develop and implement learning strategies and programs that align with the organization’s objectives and values.
• Design and deliver engagement and effective learning solutions, such as e-learning courses, workshops, webinars, coaching sessions, etc.
• Assess the learning needs and preferences of employees and managers and provide feedback and recommendations.
• Evaluate the impact and effectiveness of learning interventions and report on key metrics and outcomes.
• Collaborate and influence other trainers across the organization to ensure alignment and consistency of learning initiatives.
• Manage the learning and development budget and vendor relations.
• Schedule, track, and report on learning activities in the LMS; manage enrollments, completions, and compliance flags.
• Prepare materials (decks, job aids, facilitator guides) and ensure brand/culture alignment.
• Coordinate session logistics (rooms, virtual links, rosters) and collect participant feedback (NPS, CSAT).
• Maintain training calendars and curate content libraries; update policies/procedures in collaboration with SMEs.
• Facilitate engaging in-person and virtual courses.
• Design basic e-learning and microlearning using templates (storyboards, quizzes, job aids).
• Coach learners 1:1 post-training; triage learning gaps and refer to program owners.
• Partner with trainers across business lines to ensure consistent messaging and cultural alignment.
• Conduct performance and skills gap analyses with HRBPs and business leaders.
• Design blended programs (workshops + digital + coaching) for frontline leaders and high-potential employees.
• Align curricula with regulatory/compliance requirements and bank strategy; build reusable learning paths.
• Influence peer trainers and SMEs; set standards for facilitation quality and consistency.

• Minimum of 6 to 8 years of relevant experience with requisite competencies.
• Bachelor’s degree required; OD, HR, or Education preferred.
• Advanced consulting and stakeholder management skills.
• Strong understanding of adult learning principles and blended learning.
• Ability to measure learning impact and apply evaluation models.
• CPLP (Certified Professional in Learning and Performance) or SHRM-CP preferred.

This position requires travel to support business needs, including team collaboration, internal trainings, and cross-functional initiatives. The frequency and duration of travel will vary based on organizational priorities and team needs.

Choice is #People First, banking second.

People don’t need just another bank. People need to be supported by a team of trusted partners who will get to know them and their business, understand their challenges, discover their dreams, and recognize the success in bringing people and banking together in our communities.

In contributing to our culture, Choice team members are guided by our core values.

• Embrace change and encourage innovation.
• Know when to ask for help and know when to offer help.
• Better the places we live.
• Work hard. Do the right thing. Have a little fun.

Our vision of Diversity at Choice is supported by our #People First mission and our core values. Being #People First means that Choice is committed to focusing attention and resources towards creating an environment where everyone feels respected and valued and can do their best work.
Doing the right thing means encouraging employees to share their experiences and ideas, and to bring their whole authentic selves to work. Together, we can build an inclusive culture that seeks out, supports, and celebrates diverse voices. We can use our diversity to fuel creativity and innovation and bring…