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Director of Customer Experience

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Us Bank
Full Time position
Listed on 2026-03-01
Job specializations:
  • Design & Architecture
    Digital Media / Production
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below
Position: Director of Payments Customer Experience
A national banking institution is seeking an Experience Designer in Minneapolis, MN. This role is focused on creating user-centered designs that enhance customer experiences. Responsibilities include leveraging design-thinking methodologies, collaborating across teams, and delivering validated experiences that resonate with users. The ideal candidate will possess experience in user experience design and strong collaboration skills. The role offers competitive pay and a comprehensive benefits package, fostering growth in an inclusive environment.
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